Can't emergency restore from DVDs

Discussion in 'Acronis True Image Product Line' started by doctorjimbo, Jul 4, 2006.

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  1. doctorjimbo

    doctorjimbo Registered Member

    Joined:
    Aug 11, 2004
    Posts:
    7
    My Emergency boot DVD disc will boot into Acronis but after removing this disc and loading Volume 1 of my *.tib set, Acronis doesn't see the DVD volume on my Plextor 708A. All other Acronis functions on my harddrives work fine. I needed to use InCD in order to write the DVD *.tib set. Of course, this software won't be available during an emergency restore from DVD. I could always use an external drive for offsite storage but I love challenges.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello doctorjimbo,

    Thank you for choosing Acronis Disk Backup Software.

    Please accept our apologies for the delay with the response.

    Please download and install the latest build (3677) of Acronis True Image 9.0 which is available in the Product Updates section of our web-site.

    If you use "direct" method of DVD-writing and the problem persists with the latest build, please clarify what the type of DVD disk you use? We recommend you to use DVD+/-RW disks.

    If you use two-step method of DVD-writing and the image files are not visible in rescue mode, please be aware that you should finilize your DVD disks.

    Thank you.
    --
    Tatyana Tsyngaeva
     
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