Can't create bootable rescue media

Discussion in 'Acronis True Image Product Line' started by db2044, May 20, 2005.

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  1. db2044

    db2044 Registered Member

    Joined:
    May 20, 2005
    Posts:
    4
    I give up... Acronis don't like me!
    Bootable rescue media
    CD: burns a cd ok, Acronis loader fatal error (partition) not found
    Floppy: error OS not found

    Abit Fatal1ty AA8XE Intel 325 chipset P4 3.4 550, 1g ram
    Plextor PX-712SA burner
    RAID0 SATA raid array
    XP Pro SP2

    have IDE cd rom and working floppy that can boot.

    Acronis goes through the motions of creating either floppy or cd bootable rescue media but neither will boot.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello db2044,

    Thank you for choosing Acronis Disk Backup Software.

    First of all, please make sure you use the latest build, which is available on our web site at http://www.acronis.com/homecomputing/support/updates/. To get access to updates you should register your software first at http://www.acronis.com/my/products/registration/. Please disable any download managers, internet download/connection boosters, etc. before the download. After that please create new Acronis Bootable CD using the latest build.

    If the probelm persists please try the "acpi=off noapic" workaround as described at Acronis Help Post and if it doesn't help please create sysinfo.txt in the way described at the same post and send it to support@acronis.com along with the link to this thread. We will investigate the problem and provide you with the possible workaround.

    Thank you.
    --
    Ilya Toytman
     
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