Same issue as multiple other people have described using the Windows remote agent on a Windows 2003 R2 x64 server. Every time I go to connect to the remote server w/ the management console, I get the, "Username or password is incorrect" popup. Server has no firewall, cannot connect to itself using a locally installed MC either, it just simply does not work. The service stops as soon as you try to log on to the machine. Here's a novel idea Acronis, how about finding a real cause and fix for this and posting it in a convenient location. I won't hold my breath, if there's anything I've learned about Acronis over the past year it's the following: 1. If you get Acronis installed and working, NEVER touch it and NEVER update it. If you do, it will break something without fail. As far as I can tell, Acronis basically doesn't QA any of their products or new releases. 2. If you disregard point # 1, you will be forced to call Acronis support. Upon calling support you will be jerked around for awhile and given useless suggestions, then finally asked to run sysinfo on the machine in question and email them the output (anything to get you off the phone). After you do this, you will again be given zero useful information until you give up in frustration and being uninstalling/reinstalling the Acronis agent and management console and rebooting machines until it suddenly begins working as it should. 3. If you're an enterprise customer (read victim) don't waste your time trying to find a solution in their knowledge base either, there aren't any. This forum is the only possible place to find any solutions, and this is only because many of the frequent posters on it seem to know the product better than Acronis' support staff. This is likely due to the fact that their software breaks so much in the first place, it's certainly not due to a competent and fully trained support staff. Anyways, trying to get a resolution to any issue w/ Acronis products is invariably akin to pissing in the wind but I figured I'd throw this out there on the off chance another user might have found a solution for it.