Can't access router's root dir with "Web access protection" enabled

Discussion in 'ESET Smart Security v3 Beta Forum' started by nameless, Oct 4, 2007.

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  1. nameless

    nameless Registered Member

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    ESS RC1, WinXP Pro SP2, Linksys WRTSL54GS with Tomato 1.09 firmware.

    When I try navigating to my router's root dir (http://10.0.0.1/), I get an empty page. This happens with 10.0.0.1 and 10.0.0.1* entered as excluded addresses under Antivirus and antispyware > Web access protection > HTTP > Excluded addresses.

    When I add 10.0.0.1/* and/or *10.0.0.1/* as an excluded address, I get a page that is empty with the exception of some text on the side.

    With Web access protection fully disabled, I can navigate to http://10.0.0.1/ just fine.

    What's the secret? Or, as I suspect, is this a bug?
     
  2. Marcos

    Marcos Eset Staff Account

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    Please do the following:
    - install Ethereal
    - disable WAP (web acc. prot.)
    - make sure you can access the router
    - start capturing packets
    - access the router
    - send the Ethereal log to support[at]eset.com with this thread's url in the subject.
     
  3. nameless

    nameless Registered Member

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    Email sent with capture attached, as requested. Thank you.
     
  4. Skriatok

    Skriatok Registered Member

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    Try enter only "*10.0.0.1*" without slash.
     
  5. nameless

    nameless Registered Member

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    That won't work either.
     
  6. Meister

    Meister Registered Member

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    Did you try creating a trusted zone for that ip?
     
  7. nameless

    nameless Registered Member

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    No, I didn't. Thanks for the idea, though.

    It's a bug. They might fix it.

    But I'll never know, as I've stopped using...what is this product called? ESS? And as I just bought a 3-year license for the product offered by Eset's arch-nemesis (I don't want to be modded, so I won't kname it), I rrrrrrreally do mean it this time.
     
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