Cannot Use Acronis Boot Recovery

Discussion in 'Acronis True Image Product Line' started by blegs385521, Feb 23, 2005.

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  1. blegs385521

    blegs385521 Registered Member

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    Tried pressing F11 when prompted. Program started then hung with following messgae:

    ohc 1394_0 shelf ID received outside of bus reset system.

    Had to restart manually.

    I use 2 HDD's - Acronis security partition on slave drive.

    Both HDDs partitioned using Partition Magic.
     
  2. Menorcaman

    Menorcaman Retired Moderator

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    Hi,

    You've not provided enough info to enable meaningful diagnosis.

    Make/model of motherboard? Make/model of hard disk controller chipset? Serial ATA or parallel ATA mode? Operating system?

    Regards
     
  3. blegs385521

    blegs385521 Registered Member

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    OK - here's my system info:

    Motherboard - Asus A7N8X-E Deluxe
    Chipset - nVidia nForce2-ST
    Processor - AMD Althion 2600 +
    HDD0 - Western Digital 250 gb ATA 100 (Master)
    HDD1 - Maxtor 60 gb ATA 100 (Slave)
    Memory - 1 gb DDR (2 @ 500 mg ea.)
    O/S - Windows XP Home Edition SP2

    When I hit F11, I first got a box to enter some type of LINUX command - I don't know exactly what it was (I'm not at my home PC now). It was filled with an entry, which I accepted by pressing enter. Could it have wanted the password I used when I created the backup?
     
  4. Menorcaman

    Menorcaman Retired Moderator

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    O.K. Thanks.

    I should have also asked you to confirm whether you were using the latest build (796) of TI 8. If not then download and install it as per the instructions in this <sticky posted by Acronis Support>.

    If that doesn't work then try entering acpi=off noapic after the word quiet in the Linux kernal command line as per workaround II in the same sticky.

    It's also worth waiting for two or three minutes after the error message to see whether TI manages to complete the boot process.

    Regards
     
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