Cannot Upgrade to Full Version

Discussion in 'ESET NOD32 Antivirus' started by Cornflake, Sep 14, 2009.

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  1. Cornflake

    Cornflake Registered Member

    Joined:
    Sep 14, 2009
    Posts:
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    I downloaded the trial version of NOD32 AV. I am currently using 4.0.437.0 which I assume is the latest version. My trial has expired, so I went and bought a 2 year licence. I clicked on 'Upgrade to full version' and entered the details I recieved after purchasing, clicked OK and nothing happened. About ten minutes later I decided to restart. Now whenever I click 'Upgrade to full version', the clock timer icon appears next to 'Update', so I assume it is doing something, but it just goes on forever and nothing happens.

    I have disabled my firewall (Online Armor) but the same thing happens. When OA is running, NOD32 is completely allowed and trusted.

    Any way to get it to upgrade without a reinstall?

    EDIT: Nevermind, tried it again and went and had a shower and it was upgraded when I got back. Guess it just takes a while.
     
    Last edited: Sep 14, 2009
  2. Rmuffler

    Rmuffler Former Eset Moderator

    Joined:
    Jun 26, 2008
    Posts:
    995
    Location:
    San Diego, CA USA
    Hello Cornflake,

    Thank you for the update. Please let us know if you experience any further issues.

    Thank you,
    Richard
     
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