cannot run program

Discussion in 'SpywareBlaster & Other Forum' started by muskrat, Feb 12, 2004.

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  1. muskrat

    muskrat Registered Member

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    Since updating to XP Pro I have attempted to run spywareblaster. It downloads and installs but as soon as I open the program to run it I get a message advising me that it has encountered a problem and needs to close, and the opportunity to notify microsoft..........simply I need the program back up and running.

    Any suggestions?
     
  2. muskrat

    muskrat Registered Member

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    This is now urgent. Can anyone help me please or give me a link to an old version that might work? Thanks
     
  3. javacool

    javacool BrightFort Moderator

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    Could you please post the full details (or a screenshot) of the error message?

    Thanks,

    -Javacool
     
  4. muskrat

    muskrat Registered Member

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    Hi,

    As soon as I try to open the program I get this error message on my screen. The actual progam does not open at all.
     

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  5. muskrat

    muskrat Registered Member

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    and on looking at the details this is the first part of the error message (if it's any help)
     

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  6. javacool

    javacool BrightFort Moderator

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    Alright - it looks like you may have an older version of a required dll on your machine, or one of the other necessary support files may be corrupted.

    Could you please try downloading and running the following file:

    http://download.microsoft.com/download/vb60pro/Redist/sp5/WIN98Me/EN-US/vbrun60sp5.exe

    If that doesn't fix the problem (after a reboot, if necessary) please let me know.

    Thanks,

    -Javacool
     
  7. muskrat

    muskrat Registered Member

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    It's worked! Thank you so much - I now have the program back and running which I am delighted about.
     
  8. javacool

    javacool BrightFort Moderator

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    I'm glad to hear it. :)

    Best regards,

    -Javacool
     
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