Cannot restart ESET service?

Discussion in 'ESET Smart Security' started by JoeyJoeJoe, May 19, 2010.

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  1. JoeyJoeJoe

    JoeyJoeJoe Registered Member

    Joined:
    Oct 22, 2009
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    I've come across most of my workstations with ESET installed and discovered that I cannot restart the ESET service. I'm connected to services.msc as local administrator, but still cannot restart it.

    Is this by design? Is it a policy setting in ERAS?

    Thanks,
    JJJ
     
  2. Brambb

    Brambb Registered Member

    Joined:
    Sep 25, 2006
    Posts:
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    Location:
    The Netherlands
    Why would you want to restart the service?

    And yes its by design, the self defense module prevent it from being stopped (and restarted).
     
  3. JoeyJoeJoe

    JoeyJoeJoe Registered Member

    Joined:
    Oct 22, 2009
    Posts:
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    Restarting a service is a common troubleshooting step when it becomes unresponsive or is taking up huge amounts of CPU time, memory, etc.

    If ekrn.exe misbehaves in this way, I figured restarting it might help.

    Thanks,
    JJJ
     
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