Cannot restart ESET service?

Discussion in 'ESET Smart Security' started by JoeyJoeJoe, May 19, 2010.

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  1. JoeyJoeJoe

    JoeyJoeJoe Registered Member

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    I've come across most of my workstations with ESET installed and discovered that I cannot restart the ESET service. I'm connected to services.msc as local administrator, but still cannot restart it.

    Is this by design? Is it a policy setting in ERAS?

    Thanks,
    JJJ
     
  2. Brambb

    Brambb Registered Member

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    Why would you want to restart the service?

    And yes its by design, the self defense module prevent it from being stopped (and restarted).
     
  3. JoeyJoeJoe

    JoeyJoeJoe Registered Member

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    Restarting a service is a common troubleshooting step when it becomes unresponsive or is taking up huge amounts of CPU time, memory, etc.

    If ekrn.exe misbehaves in this way, I figured restarting it might help.

    Thanks,
    JJJ
     
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