Cannot read rpm config file /tmp/rpmrc: (no error)

webafrica · Jun 14, 2006

Cannot read rpm config file /tmp/rpmrc: (no error)

The above error is returned when we run the TrueImage Server 9.1_d_en.i686 install on a new Ubuntu Dapper 6.06 system.

I saw there were a few others with the same error on other distros on the forums.

Can anyone recommend anything?

I ran the strace command as they recommended, it generated a massive file:

10074 execve("./TrueImageServer9.1_d_en.i686", ["./TrueImageServer9.1_d_en.i686"], [/* 39 vars */]) = 0
10074 uname({sys="Linux", node="rubuntu", ...}) = 0
10074 modify_ldt(1, {entry_number:0, base_addr:0x8410ca0, limit:1048575, seg_32bit:1, contents:0, read_exec_only:0, limit_in_pages:1, seg_not_present:0, useable:1}, 16) = 0
10074 fcntl64(0, F_GETFD) = 0
10074 fcntl64(1, F_GETFD) = 0
10074 fcntl64(2, F_GETFD) = 0
10074 geteuid32() = 0
10074 getuid32() = 0
10074 getegid32() = 0
10074 getgid32() = 0
10074 getpid() = 10074
10074 rt_sigaction(SIGRTMIN, {0x8211dc7, [], SA_RESTORER, 0x821b9f8}, NULL, = 0
10074 rt_sigaction(SIGRT_1, {0x8211df8, [], SA_RESTORER, 0x821b9f8}, NULL, = 0
10074 rt_sigaction(SIGRT_2, {0x8211f3a, [], SA_RESTORER, 0x821b9f8}, NULL, = 0
10074 rt_sigprocmask(SIG_BLOCK, [RTMIN], NULL, = 0
10074 _sysctl({{CTL_KERN, KERN_VERSION, 0, 20951, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0}, 2, 0xbf9e29a0, 43, (nil), 0}) = 0
10074 brk(0) = 0x84cd000
10074 brk(0x84ce000) = 0x84ce000
10074 open("/proc/mounts", O_RDONLY) = 3
10074 brk(0x84cf000) = 0x84cf000
10074 fstat64(3, {st_mode=S_IFREG|0444, st_size=0, ...}) = 0
10074 mmap2(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb7fe3000
10074 read(3, "rootfs / rootfs rw 0 0\nnone /sys"..., 1024) = 717
10074 read(3, "", 1024) = 0
10074 close(3) = 0
10074 munmap(0xb7fe3000, 4096) = 0
10074 getcwd("/home/ru", 4096) = 9
10074 open("/home/ru/tisetup_linux.msg", O_RDONLY|O_LARGEFILE) = -1 ENOENT (No such file or directory)
10074 readlink("/proc/self/exe", "/home/ru/TrueImageServer9.1_d_en.i686", 4095) = 37
10074 open("/home/ru/TrueImageServer9.1_d_en.i686.dat", O_RDONLY|O_LARGEFILE) = -1 ENOENT (No such file or directory)
10074 open("/home/ru/TrueImageServer9.1_d_en.i686", O_RDONLY|O_LARGEFILE) = 3
10074 fcntl64(3, F_SETFD, FD_CLOEXEC) = 0
10074 _llseek(3, 0, [0], SEEK_CUR) = 0
10074 _llseek(3, 0, [87104292], SEEK_END) = 0
10074 _llseek(3, 0, [0], SEEK_SET) = 0
10074 _llseek(3, 87103250, [87103250], SEEK_SET) = 0
10074 read(3, "bfreeres\0.data\0.eh_frame\0.gcc_ex"..., 1024) = 1024
10074 _llseek(3, 87102230, [87102230], SEEK_SET) = 0
10074 read(3, "\16{\200+\236\330\26064KCm[\273<\274\315&Q\16\375\'T\233"..., 1024) = 1024
10074 _llseek(3, 87103100, [87103100], SEEK_SET) = 0
10074 read(3, "PK\5\6\0\0\0\0\v\0\v\0\336\2\0\0m^\357\4\0\0", 22) = 22
10074 _llseek(3, 87102366, [87102366], SEEK_SET) = 0
10074 read(3, "PK\1\2\27\v\24\0\2\0\10\0=_>4;\307D8\240\3\0\0B\v\0\0\6"..., 734) = 734
10074 _llseek(3, 87060172, [87060172], SEEK_SET) = 0
10074 read(3, "PK\3\4\24\0\2\0\10\0\26\233o4#R\365O\37\240\0\0\4\217\3"..., 30) = 30
10074 brk(0x84d6000) = 0x84d6000
10074 brk(0x84d9000) = 0x84d9000
10074 _llseek(3, 87060219, [87060219], SEEK_SET) = 0
10074 read(3, "\354\275\r\234\234\325y\37zV\"\4m\211B\10!\204\0202\310"..., 3276 = 32768
10074 brk(0x84e1000) = 0x84e1000
10074 mmap2(NULL, 225280, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb7fad000
10074 _llseek(3, 87092987, [87092987], SEEK_SET) = 0
10074 read(3, "\237\250R\241b\246<\241\361\356\322\310T\367\375\271\363"..., 8223) = 8223
10074 open("/var/log/trueimage-setup.log", O_WRONLY|O_APPEND|O_CREAT, 0666) = 4
10074 fstat64(4, {st_mode=S_IFREG|0644, st_size=243, ...}) = 0
10074 mmap2(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb7fac000
10074 fstat64(4, {st_mode=S_IFREG|0644, st_size=243, ...}) = 0

[LARGE CHUNK REMOVED]

16 = 168
10074 write(6, "\r\narch_canon:\tathlon:\tathlon\t1\r\n"..., 545) = 545
10074 close(6) = 0
10074 open("/tmp/macros", O_RDWR|O_CREAT|O_TRUNC|O_LARGEFILE, 0644) = 6
10074 fcntl64(6, F_SETFD, FD_CLOEXEC) = 0
10074 _llseek(3, 4306225, [4306225], SEEK_SET) = 0
10074 read(3, "PK\3\4\24\0\2\0\10\0=_>4;\307D8\240\3\0\0B\v\0\0\6\0\0"..., 30) = 30
10074 _llseek(3, 4306261, [4306261], SEEK_SET) = 0
10074 read(3, "\265UKo\3346\20>\257\1\377\7.\202=\272j\232\307A\200a "..., 92 = 928
10074 write(6, "%nil\t\t\t%{!?nil}\r\n\r\n%_usr\t\t\t/usr\r"..., 2882) = 2882
10074 close(6) = 0
10074 open("/etc/rpm/platform", O_RDONLY|O_LARGEFILE) = -1 ENOENT (No such file or directory)
10074 uname({sys="Linux", node="rubuntu", ...}) = 0
10074 rt_sigaction(SIGILL, {0x82136e8, [ILL], SA_RESTORER|SA_RESTART, 0x821b9f8}, {SIG_DFL}, = 0
10074 rt_sigprocmask(SIG_BLOCK, NULL, [RTMIN], = 0
10074 open("/tmp/rpmrc", O_RDONLY|O_LARGEFILE) = 6
10074 fcntl64(6, F_SETFD, FD_CLOEXEC) = 0
10074 fstat64(6, {st_mode=S_IFREG|0644, st_size=545, ...}) = 0
10074 mmap2(NULL, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb7e20000
10074 poll([{fd=6, events=POLLIN, revents=POLLIN}], 1, 1000) = 1
10074 read(6, "\r\narch_canon:\tathlon:\tathlon\t1\r\n"..., 8192) = 545
10074 poll([{fd=6, events=POLLIN, revents=POLLIN}], 1, 1000) = 1
10074 read(6, "", 7647) = 0
10074 close(6) = 0
10074 munmap(0xb7e20000, 8192) = 0
10074 write(4, "Cannot read rpm config file /tmp"..., 50) = 50
10074 write(4, "\n", 1) = 1
10074 unlink("/tmp/macros") = 0
10074 unlink("/tmp/rpmrc") = 0
10074 write(1, "\33[20;71H\33[1m\33[37m\33[44m\33[1K \33[K\33["..., 255) = 255
10074 select(6, [5], NULL, NULL, {0, 0}) = 0 (Timeout)
10074 write(1, "\33[22;73H\33[1K \33[m\33(B\16\33[30m\33[47mlq"..., 1684) = 1684
10074 select(1, [0], [], [], NULL) = 1 (in [0])
10074 select(6, [5], NULL, NULL, {10, 0}) = 1 (in [5], left {10, 0})
10074 read(5, "\r", 1) = 1
10074 write(1, "\33[26;99H\33[m\33(B\33[30m\33[47m "..., 159) = 159
10074 select(0, [], [], [], {0, 150000}) = 0 (Timeout)
10074 write(1, "\33[26;99Hlqqqqqqk\33[27;99Hx\33[m\33(B\17"..., 163) = 163
10074 select(0, [], [], [], {0, 150000}) = 0 (Timeout)
10074 write(1, "\33[22;73H\33[44m\33[1K \33[K\33[23;73H\33[1"..., 182) = 182
10074 unlink("/tmp/RPMS.mDU8xl/MediaBuilder-9.1.3528-1.i386.rpm") = 0
10074 unlink("/tmp/RPMS.mDU8xl/TrueImageClient-9.1.3528-1.i386.rpm") = 0
10074 unlink("/tmp/RPMS.mDU8xl/snapapi_modules-0.7.0-1.noarch.rpm") = 0
10074 unlink("/tmp/RPMS.mDU8xl/snapapi26_modules-0.7.0-1.noarch.rpm") = 0
10074 unlink("/tmp/RPMS.mDU8xl/dkms-2.0.4-2.noarch.rpm") = 0
10074 rmdir("/tmp/RPMS.mDU8xl") = 0
10074 write(1, "\33[?12l\33[?25h\33[53;1H", 19) = 19
10074 rt_sigprocmask(SIG_BLOCK, [INT QUIT TSTP TTIN TTOU WINCH], [RTMIN], = 0
10074 write(1, "\33[m\33(B\33[37m\33[40m\33[m\33(B\33[39;49m\r\33"..., 42) = 42
10074 rt_sigprocmask(SIG_SETMASK, [RTMIN], NULL, = 0
10074 rt_sigprocmask(SIG_BLOCK, [INT QUIT TSTP TTIN TTOU WINCH], [RTMIN], = 0
10074 ioctl(5, SNDCTL_TMR_STOP or TCSETSW, {B38400 opost isig icanon echo ...}) = 0
10074 close(5) = 0
10074 rt_sigprocmask(SIG_SETMASK, [RTMIN], NULL, = 0
10074 close(3) = 0
10074 exit_group(1) = ?
Click to expand...

Acronis Support · Jun 16, 2006

Hello webafrica,

Thank you for choosing Acronis Linux Server Disk Backup Software.

I'm afraid that you use an old build of Acronis True Image 9.1 Server for Linux.

Please download and install the latest build (3625) of Acronis True Image 9.1 Server for Linux which is available in the Product Updates section of our web-site.

If the problem still persists, please submit a request for technical support. Please indicate that you want to contact Marian Fadeeva in the heading of the request. Provide the information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Tatyana Tsyngaeva

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Cannot read rpm config file /tmp/rpmrc: (no error)

webafrica Registered Member

Acronis Support Acronis Support Staff

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Cannot read rpm config file /tmp/rpmrc: (no error)

webafrica Registered Member

Acronis Support Acronis Support Staff

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