cannot install version 4 update

Discussion in 'ESET NOD32 Antivirus' started by haf, Jun 4, 2009.

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  1. haf

    haf Registered Member

    Jul 10, 2006
    I have downloaded the update from version 3 to version 4 twice, in case there was an issue with the downloading, and get the same error both time upon trying to install the new version.

    The error is:

    A network error occurred while attempting to read from the file: C:\WINDOWS\Installer\eav_nt32_enu.msi

    every time it then rolls back to version 3 and says that the installation ended prematurely

    I turned off my anti-spyware (Spyware Doctor), firewall (online armor), WinPatrol, and many other programs and still cannot get the installation to work.

    Please help me!
  2. Marcos

    Marcos Eset Staff Account

    Nov 22, 2002
    PM sent. The problem is that the msi installer needed for uninstallation that was backed up to the C:\WINDOWS\Installer folder during installation has been removed from there in the mean time.
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