cannot install version 4 update

Discussion in 'ESET NOD32 Antivirus' started by haf, Jun 4, 2009.

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  1. haf

    haf Registered Member

    Joined:
    Jul 10, 2006
    Posts:
    6
    I have downloaded the update from version 3 to version 4 twice, in case there was an issue with the downloading, and get the same error both time upon trying to install the new version.

    The error is:

    A network error occurred while attempting to read from the file: C:\WINDOWS\Installer\eav_nt32_enu.msi

    every time it then rolls back to version 3 and says that the installation ended prematurely

    I turned off my anti-spyware (Spyware Doctor), firewall (online armor), WinPatrol, and many other programs and still cannot get the installation to work.

    Please help me!
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,415
    PM sent. The problem is that the msi installer needed for uninstallation that was backed up to the C:\WINDOWS\Installer folder during installation has been removed from there in the mean time.
     
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