Cannot install PrevX Enterprise

Discussion in 'Prevx Releases' started by jimwillsher, Feb 25, 2011.

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  1. jimwillsher

    jimwillsher Registered Member

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    Hi,

    Windows 7 RTM (fully patched).

    When I try to insatll PrevX manually, from the MSI, or if I push it from the console, PrevX gets 90% through the install and then crashes "Prevx needs to close". I close the box and it appears again, time after time. The only way to re is to go to Task Manager and kill the Prevx process whilst it's crashing.

    Can anyone advise why it would crash and burn on this Win 7 system ? All our other systems, running the same software and same AV (NOD32 4.2.71) are fine, we just can't get it installed on this one.

    Many thanks,




    Jim
     
  2. hogndog

    hogndog Registered Member

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  3. jimwillsher

    jimwillsher Registered Member

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    Many thanks. However uninstalling seems to be okay, we want to install it and have it working :)


    Jim
     
  4. hogndog

    hogndog Registered Member

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    Do you have Revo Uninstaller?

    http://www.revouninstaller.com/


    Hogndog...
     
  5. pegas

    pegas Registered Member

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    Hey bloke tell me ... you don't understand the problem jimwillsher is reporting or you don't want to understand him?
     
  6. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Could it be possible that the PC is infected? It may be worthwhile seeing if the consumer version installs at all or runs into the same problem, and, if so, you may want to try installing with a randomized filename.

    Let me know your results!
     
  7. hogndog

    hogndog Registered Member

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    He didn't answer me mate..
     
  8. jimwillsher

    jimwillsher Registered Member

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    Sorry to trawl up an old thread, but this one slipped through the net.......I forgot my user was having this problem :)

    Anyway, I've downloaded and run the removal tool, rebooted, and then manually installed from the PrevX Enterprise .MSI file. All seems to have gone well and PrevX is no longer in its crash/restart/crash/restart cycle.

    Many thanks



    Jim
     
  9. Triple Helix

    Triple Helix Webroot Product Advisor

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    Thanks for the update Jim! ;)

    TH
     
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