Cannot install - "Illegal Instruction" - Linux

Discussion in 'Acronis True Image Product Line' started by [H]omer, May 16, 2006.

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  1. [H]omer

    [H]omer Registered Member

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    # ./TrueImageServer9.1_d_en.i686
    # Illegal Instruction
    #
    # strace -o log.txt -fF ./TrueImageServer9.1_d_en.i686

    Log attached.

    Running:

    Fedora Core 4
    kernel 2.6.16-1.2108
    SELinux = disabled
    Via Epia 5000 (C3 CPU) mobo

    Suggestions?
     
  2. [H]omer

    [H]omer Registered Member

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    Forgot the log.txt

    Attached.
     

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  3. [H]omer

    [H]omer Registered Member

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    <Bump>

    Anyone?
     
  4. Detox

    Detox Retired Moderator

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    Off-topic post removed.
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello [H]omer,

    Thank you for your interest in Acronis Linux Server Disk Backup Software.

    We are very sorry for the delay with the response.

    Could you please provide us with the following information?

    - Clarify your CPU architecture;

    - Let us know the output of the following command: # uname -a

    - Describe actions taken before the problem appears step-by-step.

    Thank you.
    --
    Alexey Popov
     
  6. [H]omer

    [H]omer Registered Member

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    # cat /proc/cpuinfo

    processor : 0
    vendor_id : CentaurHauls
    cpu family : 6
    model : 7
    model name : VIA Samuel 2
    stepping : 3
    cpu MHz : 533.434
    cache size : 64 KB
    fdiv_bug : no
    hlt_bug : no
    f00f_bug : no
    coma_bug : no
    fpu : yes
    fpu_exception : yes
    cpuid level : 1
    wp : yes
    flags : fpu de tsc msr cx8 mtrr pge mmx 3dnow
    bogomips : 1068.75

    http://www.via.com.tw/en/products/processors/c3/

    Linux sky 2.6.16-1.2111_FC5 #1 Thu May 4 21:19:07 EDT 2006 i686 i686 i386 GNU/Linux

    Although it is more accurate to look at the output from:

    # rpm -q --qf "%{ARCH}\n" kernel-`uname -r`
    i586

    (Note: upgraded from FC4 since my initial post)

    1) Downloaded TrueImageServer9.1_d_en.i686 demo
    2) Attempted to run it with ./TrueImageServer9.1_d_en.i686

    Result = "Illegal Instruction". No other output.

    This occurred on two different versions of the OS (FC4 and FC5) on the same hardware.

    My guess, is you are building with i586 incompatible optimisations with your compiler.

    Please refer to the previously attached strace logfile.
     
  7. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello [H]omer,

    Please submit a request for technical support with the subject indicating that you want to contact Marian Fadeeva using Ask a question before you purchase Acronis software link. Provide the link this thread in your request. Marian will proceed with the investigation of this issue and try to provide you with the most suitable solution as soon as possible.

    Thank you.
    --
    Alexey Popov
     
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