Cannot Enter Shadow Mode - Shadow Defender

Hi

I posted in SD forum but there does not seem to be any activity so I wonder if any SD users can help me please


I am trialling latest version Shadow Defender ....320. I am using Win XP SP3.

When I click on mode setting it shows 3 shields in yellow for a) c drive b) F drive (Flash Drive) c) H drive (External Hard)

Sometimes these are all ticked if they are I untick all but the c drive, then click on Enter Shadow Mode after which a box pops up with some activity Then another which says Operation Completed. However there is no Shadow Mode Logo showing at the top of the page and the C drive shield remains yellow. In other words it is not in Shadow mode.

Sometimes if I repeat the foregoing several times I can get it to go into Shadow Mode, but more often than not it won't

I have reinstalled it countless times, Any ideas what I am doing wrong or is it a known problem?

Thank you

Terry

 

I dont know if this is any help, but have you tried installing as administrator, run as administrator?

 

You're not running Panda Cloud Antivirus by any chance are you? I saw this behaviour when I was trialling Panda.

It seems to happen when an application is holding on to some files on a partition that you want to protect. In the case of Panda, the solution was to disable real-time AV protection before enabling Shadow Mode then enable it again afterwards.

I don't know if this is the same as your problem, but it may help.