Cannot enter license for NOD32

Discussion in 'ESET NOD32 Antivirus' started by jrussell, Oct 29, 2012.

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  1. jrussell

    jrussell Registered Member

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    Hello,

    I am a new user of ESET products. I recently used the trial of ESET Smart Security, and decided to buy a 2-computer license for NOD32 after the trial expired. Now I cannot get the program to recognize the new license on the first computer (have not tried the 2nd yet). No matter what I do it still says "Your license has expired." I have tried activating - it says it's already activated (I bought the license online). I have tried entering the username and password that I got in an email from ESET - nothing changes.

    Did I somehow buy a bogus copy of the software? What is going on? This is quite frustrating.

    A quick response from an ESET employee would be most appreciated.
     
  2. Janus

    Janus Registered Member

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  3. jrussell

    jrussell Registered Member

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    Hey, I found the San Diego number for tech support after I posted this. Turns out I should have uninstalled the Trial before installing the new NOD32. I've got it working now.
     
  4. Janus

    Janus Registered Member

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    Nice to know jrussell, that everything is working fine now,.... enjoy ....., and have a nice day.

    Regards, Janus
     
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