Cannot delete item, it is currently in use by another application

Discussion in 'Other Acronis Products' started by tiatira, Jul 21, 2005.

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  1. tiatira

    tiatira Guest

    This is message I get every 9 out of 10 times !!!

    Any help

    Thanks
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello tiatira,

    Thank you for choosing Acronis Internet Privacy and Antispyware Software.

    Could you please calrify what you want to do and what your steps are. Please let us know what build of Acronis Privacy Expert Suite 8.0 you use and what wizard you choose.

    Thank you.
    --
    Ilya Toytman
     
  3. tiatira

    tiatira Guest

    Thanks Ilya.

    It happens with all the modules.
    I've just done it with the System Clean-up module and the results are:

    Recycle bin: 5 items erased out of 15 (name of the file not being erased does not appear in the warning message)

    Cookies: none are erased

    IE: not erased

    Temporary files: 4 out of 8.

    version is: 8 (74:cool:
     
  4. tiatira

    tiatira Guest

    version 8 build 748
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello tiatira,

    Please try to boot into Windows Safe mode (press F8 when Windows starts up and choose Safe mode to boot into) and then perform the task. If the problem persists please send a letter with the link to this thread to support@acronis.com indicating in the subject of the letter that you want to contact Ilya Toytman. I will get in touch with our Development Team and try to provide you with the solution.

    Thank you.
    --
    Ilya Toytman
     
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