Cannot Create Virtual Disk

Discussion in 'Returnil releases' started by DiggerP, Jan 23, 2010.

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  1. DiggerP

    DiggerP Registered Member

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    Cannot Create Virtual Disk (Solved)

    Hi,

    Upon further trying out the free edition of RVS2010
    ( Returnil Virtual System 2010 Version 3.1.7704.5170-REL)

    I found the following:
    In trying to create a Virtual Disk in a location other than the default,
    whch is C:\Documents and Settings\User etc etc
    and locating it on an other drive, the path syntax is changed and
    subsequently (or consequently) the creation of the disk will fail.

    Chosen location J:\Rvsystem.img
    However after doing so ,the path in the address field will show J:/Rvsystem.img
    Message box says : "Failed to create Virtual Disk! "
    Sure it will ,since the syntax is wrong - notice the fwd slash instead of the backwards slash?
    Repeated attempts to change it failed - path can't be edited in address box ;(

    Anybody else noticed this?

    Are they aware of this bug?

    Thanks,
    Pete
     
    Last edited: Jan 26, 2010
  2. Coldmoon

    Coldmoon Returnil Moderator

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    Hello DiggerP and welcome to the forums :)

    Please open a ticket with the following files (send an e-mail to support (dash) tech (at) returnil (dot) com):

    * C:\Windows\rvs3.log
    * C:\Windows\rvs3-inst.log
    * MSINFO32 report**

    **Click START > RUN > Type MSINFO32. On the System Information screen click FILE > Export and then save the file where you can find it to attach to your reply.

    Mike
     
  3. DiggerP

    DiggerP Registered Member

    Joined:
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    Location:
    Toronto,Canada
    Hello Coldmoon,

    Thanks for the welcome :)
    Also thanks for your response to my post and query.
    Was away most of the day, but just sent in my email with the requested items.
    Also included a screenshot of the error panel, incl. the above mentioned syntax error.It's all zipped -hope that's not a problem ;)

    Pete.
     
  4. Coldmoon

    Coldmoon Returnil Moderator

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    Location:
    USA
    Hi DiggerP,
    Are you using disk compression?

    Mike
     
  5. DiggerP

    DiggerP Registered Member

    Joined:
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    Posts:
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    Location:
    Toronto,Canada
    Hi Mike,

    Short answer - Yes ;)

    Long answer: After I sent the requested reports, I did some other tests.
    Issues I considered that might be involved would be access rights.
    So I checked each one of my 10 partitions and my own access or for my other programs did not show any restrictions.

    Then I tried to create a virtual disk on each one.
    The ones that failed used compression.
    Unsetting compression allowed me to create the Virtual Disk
    So that's was the answer.

    Subsequently,I was going to post this and found your post regarding this.
    https://www.wilderssecurity.com/showthread.php?t=263866

    So without knowing that you posted this, I came to the same conclusion.

    The only thing remaining is the syntax issue, but it seems to have no bearing
    on the creation of the VD.

    Thanks very much for your follow-up and attention to this issue.

    Regards,
    Pete.

    PS.Should I send an email to Tech Support to inform them that the main issue has been resolved for me using the decompression work-around?
    PPS -I did anyway to complete the process ;)
    Also marked this topic as solved.
     
    Last edited: Jan 26, 2010
  6. Coldmoon

    Coldmoon Returnil Moderator

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    Hi DiggerP,
    Thanks for the follow up. Your report and logs helped us to identify and verify this issue along with some other reports related to inability to enable System Safe. As is mentioned in the alert sticky you reference, we are investigating a more permanent option that will be compression independent...

    Mike
     
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