Hello We have unfortunately been offline for about 2 1/2 months until today. We had V 2.0 1.438 and today obtained the new trial version to check it out. Attempting to execute the ne98enst.exe file gets us about 43% of the way through the set-up and then we get a "Cannot create msvcrt.dll and mfc42.dll file". So how can we get it to install? We tried with the old V 2.0 1.438 not running. We also entered Safe Mode, turned off every application and checked the task manager just to be sure nothing was running except systray and explorer. The install still failed with the above message. Thanks for help with the best anti-virus program out there!