Cannot create image of OS partition

Discussion in 'Acronis True Image Product Line' started by esmo, Feb 7, 2005.

Thread Status:
Not open for further replies.
  1. esmo

    esmo Registered Member

    Joined:
    Aug 13, 2004
    Posts:
    7
    Using XP Pro SP2 and TI V.6. When I try to create an image of my c: drive which contains my OS,I tet a message saying".....cannot create image of the logical drive C: because it is currently in use by running applications or it contains bad sectors". There are no bad sectors and using task manager I closed down all running applications which showed there. I have no trouble making images of any of my other partitions. Anybody have a solution for me? Thanks. Esmo
     
  2. Menorcaman

    Menorcaman Retired Moderator

    Joined:
    Aug 19, 2004
    Posts:
    4,661
    Location:
    Menorca (Balearic Islands) Spain
    Hi,

    Probably a Windows "service" (rather than an application) that's holding on to your system partition. You could try to identify which Windows service is causing the problem. However, the simplest solution would be to boot from the bootable rescue CD and create your image from outside the Windows environment.

    Regards
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Esmo,

    Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/).

    We are really sorry for the inconveniences.

    Please try the following workaround:
    - Open "Start" -> "Control Panel" -> "Administrative Tools" -> Computer Management" -> "Disk Management";
    - Close the "Computer Management" window and try to use Acronis True Image once again.

    If the problem still persists please create Acronis Report and send to support@acronis.com along with the link to this thread (please see https://www.wilderssecurity.com/showthread.php?t=55317 for details). This will help us to solve the problem.

    Thank you.
    --
    Ilya Toytman
     
Thread Status:
Not open for further replies.