Hello - I hope this is the right place to post this. I have a new computer (I've had it for about 4 days). I'd just purchased and downloaded NOD32, and installed it on the computer. O/S Win XP, connected to the internet via being plugged in to the router. Connectivity was fine. Immediately after installing NOD32, my connectivity was lost. I cannot connect to the internet by browser (Firefox). I can't connect to get my emails (Thunderbird). I tried disabling NOD32 - still no connectivity. (I'm posting this from my old Win98-using computer which is still connected to the internet via the same router.) Does anyone have any idea what the problem is? There is one possibility that stirs uneasily in my mind. The guy who set up my computer installed Window Washer on it. Is that likely to be a problem?