Tried to mount an image and got this error: Cannot assign a drive letter to a partition from the backup archive. Product using: Acronis True Image Server version 9.1 (build 3,832) OS: Windows 2000 5.00.2195 Service Pack 4 "Validate Backup Archive" reported NO error. PS. I'm hoping I can get a response from the support team soon. Please let me know if there is any other information I can provide to help diagnose the problem.