Wondering if anyone has any experience with this problem. I am using TI Version 8.0 Trial (build 791), Running on Microsoft XP Home with SP2. My Main drive is partitioned into drives C: and D:, I made an image of those drives and put on my USB 2.0 200GB drive. I ran the check image on the image file and there was no problem of corruption. My problem is this: Although it appears to have made an image of the drives, when I go into Explore Image (it will create extra drives I: and J: which represent the C: and D: drives), in the folder Documents and Settings I cannot access my folder named Todd. Every single other user folder IS accessible except mine! If I try to open the folder Todd it says "I:\Documents and Settings\Todd is not accessible. Access is denied" This is a BIG problem, this is the most important part to backup, containing all of my Documents (i.e. Word Docs, Excel Files, and thousands of digital pictures). Is this data recoverable or is it lost in la la land forever? Why would every single folder be accessible except the very one I need?? Hopefully someone can shed some light on this for me. I'm dying here.