Can the product not ignore items??

Discussion in 'ewido anti-spyware forum' started by enduser999, Mar 4, 2006.

Thread Status:
Not open for further replies.
  1. enduser999

    enduser999 Registered Member

    Joined:
    Apr 17, 2005
    Posts:
    418
    Location:
    The Peg
    Am I missing something or will this product always find the same malware on scans even after being told on a previous scan to do nothing with a particular "problem"?
     
  2. Bubba

    Bubba Updates Team

    Joined:
    Apr 15, 2002
    Posts:
    11,271
    Yes....whether it is malware or like your previous thread concerning Ghost surf....there is no option to ignore.

    Will not allow skipping a non threat file
     
    Last edited: Mar 5, 2006
  3. peter.ewido

    peter.ewido former ewido team

    Joined:
    Nov 10, 2003
    Posts:
    737
    Location:
    Brno, Czech Republic
    As an interim solution, we updated the settings and the engine with the last update. You can now choose to ignore all files that are detected as "Not-A-Virus" during a scan. Unfortunately, the guard can still not exclude these detections. Nevertheless we hope this helps a bit, sorry for any inconvenience!

    [​IMG]
     
Thread Status:
Not open for further replies.