Can not renew NOD32

Discussion in 'ESET NOD32 Antivirus' started by rbott, Dec 27, 2008.

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  1. rbott

    rbott Registered Member

    Dec 27, 2008
    I received a message that my suscription to NOD32 will expire and I click on the link to eset and go to renewals where it asks for my username and email address. When I enter these it comes back and says it does not recognise them even though the username is the one from their email when I purchased NOD32 2 years ago and my email address has not changed.
    I have sent two messages to support over the last two weeks and have received only a canned reply with no help.
    Has anyone else had this problem? Are there any live people at eset support?
    :thumbd: This is no way to run a business :thumbd:
    Can anyone help me?
  2. ASpace

    ASpace Guest

    Try calling ESET (phone) or email (this is the HQ of ESET in Slovakia)
  3. Marcos

    Marcos Eset Staff Account

    Nov 22, 2002
    Please PM me your username so that I can check your license details and notify the appropriate distributor/reseller thar you initially purchased NOD32 from.
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