Can not remove QuickStores toolbar in Win7 64

Discussion in 'malware problems & news' started by sdegan, Apr 15, 2011.

Thread Status:
Not open for further replies.
  1. sdegan

    sdegan Registered Member

    Joined:
    Apr 15, 2011
    Posts:
    6
    Hi,

    I have tried everything to remove the QuickStores toolbar in Firefox. Clicking on the bar and remove, located the unins000.exe , searched the registry, reinstalled Firefox: every time the tool bar comes up. This was installed without warning after an utility installation to unlock files.

    Please help me

    Thanks
     
  2. JRViejo

    JRViejo Global Moderator

    Joined:
    Jul 9, 2008
    Posts:
    20,981
    Location:
    U.S.A.
  3. sdegan

    sdegan Registered Member

    Joined:
    Apr 15, 2011
    Posts:
    6
    I did exactly the same and deleted from the registry as well. I do not see anything related to the toolbar that can be un-installed (to my knowledge). I do not know how the bar is always there.

    Please help

    PS I also tried with Revo uninstaller but it does not see the application.

    Thanks for helping
     
  4. JRViejo

    JRViejo Global Moderator

    Joined:
    Jul 9, 2008
    Posts:
    20,981
    Location:
    U.S.A.
    sdegan, what was the "utility installation to unlock files" called?
     
  5. sdegan

    sdegan Registered Member

    Joined:
    Apr 15, 2011
    Posts:
    6
  6. JRViejo

    JRViejo Global Moderator

    Joined:
    Jul 9, 2008
    Posts:
    20,981
    Location:
    U.S.A.
    Simone, I was afraid of that. Unlocker installs Bing and QuickStore toolbars, however, they are supposed to be an "optional" installation.

    Perhaps you can download Unlocker from Softpedia and try to install it again, this time watching each prompt for the toolbar installation so you can uncheck it. Then, check your Firefox browser and if the toolbar is not there, remove Unlocker.
     
  7. sdegan

    sdegan Registered Member

    Joined:
    Apr 15, 2011
    Posts:
    6
    I have followed your suggestion as well. Unfortunately that beast is still there.

    Do not know what to do.

    Thank you for helping

    simone
     
  8. sdegan

    sdegan Registered Member

    Joined:
    Apr 15, 2011
    Posts:
    6
    I do not know how. I did a search in all the HDs then again in c: Explorer found some files with the name 'quickstores'. I deleted them relaunched FF and the stupid toolbar is not there.

    Many thanks for your time

    simone
     
  9. JRViejo

    JRViejo Global Moderator

    Joined:
    Jul 9, 2008
    Posts:
    20,981
    Location:
    U.S.A.
    Simone, consider yourself lucky! :thumb: You're welcome and take care.

    Edit: Although for something else, review this ThreatExpert report for other QuickStore file locations!
     
    Last edited: Apr 15, 2011
  10. sdegan

    sdegan Registered Member

    Joined:
    Apr 15, 2011
    Posts:
    6
    Many thanks for your kindness and for the time spent,

    simone
     
  11. ItsPatLogic

    ItsPatLogic Registered Member

    Joined:
    Sep 9, 2011
    Posts:
    1
    After trying everything, I finally found the quickstores folder under the following location:

    C:\Program Files (x86)\Mozilla Firefox\extensions\quickstores@quickstores.de

    I deleted the folder 'quickstores@quickstores.de'
    and that damn toolbar is no more..

    Alleluya
     
Loading...
Thread Status:
Not open for further replies.