Can not log in

HMSS · Dec 31, 2003

We do not seem to be able to log in on the new server. Any ideas?

Thank you.

HMSS Q Section

LowWaterMark · Dec 31, 2003

Hi QSection,

From the forum error log, it appears to be that you are merely using the wrong password, however be mindful that with the recent server move, you may also need to clear out any old cookies related to WildersSecurity.com, and be sure that any proxy or firewalling package is not blocking anything to the new site, perhaps because it has a reference based upon the old server's IP address.

From the email we sent out:

Firewalls & Trusted Sites
For a period of time until the DNS updates have fully propagated across the Internet, it may be necessary to update your browser and/or firewall settings to allow trusted access to the IP address of the new forum server (64.91.255.104). Depending upon your setup the cookie for logging into the forum may come from the IP address instead of the site name until DNS has updated.

When the updates are completed, probably in a few days, you will once again be able to use just the site name www.wilderssecurity.com for all browser and firewall settings, though in some cases it might be necessary to remove the Wilders entry and re-add it so the software will pick up the new IP address.

Also, please note for those of you who add the IP addresses of commonly used sites into your Hosts file, don't forget to update those to reflect this move.
Click to expand...

You can use the stored question to get access, if you have one, or we can reset the password for you.

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