Can not install

Discussion in 'ESET NOD32 Antivirus' started by dcascario, Nov 12, 2007.

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  1. dcascario

    dcascario Registered Member

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    When I try to run the windows installer to install the NOD32 for vista , I get the following "This installation package is not supported by this processor type . Contact the product vendor" My computer is brand new with a dual AMD processor 64 live. I have run the windows updates and still get the same problem. I contacted HP and they said it was a problem on NOD32 side not theirs. Any Suggestionso_O
     
  2. GoldenTower

    GoldenTower Registered Member

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    Why don't you try getting the 64-bit installer for NOD32 instead of the 32-bit.
    If you did get the 64-bit, I'm sorry, I don't know the solution.
     
  3. dcascario

    dcascario Registered Member

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    I did download the 64 bit version. Should I try the 32 bit version??
     
  4. KrinkleKrunk

    KrinkleKrunk Registered Member

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    I would try the 32bit version. I have a fairly new laptop with an AMD 64 Athlon X2 but the OS is the 32bit version of Vista so I install the 32bit versions of apps.

    Is your operating system 32bit or 64bit?
     
  5. dcascario

    dcascario Registered Member

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    I do not know. How do I find out?
     
  6. dcascario

    dcascario Registered Member

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    I just found it is the 32 bit.
     
  7. dcascario

    dcascario Registered Member

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    Will downlaod the 32 bit version now. Thank You
     
  8. KrinkleKrunk

    KrinkleKrunk Registered Member

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  9. GoldenTower

    GoldenTower Registered Member

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    Remember. Always download 32 bit softwares from now on instead of 64 bit. Or else... Same effect will happen.
     
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