I GIVE UP!!!! I am a registered user of TI Home Edition 11 and due to problems opening backup images I decided to re-install by downloading this latest revision. Here's what I've done so far: Uninstalled TI via its built-in uninstaller, installed the new rev, after about 1 minute I get a message that install was unsuccessful due to it having found an older version of TI (WHICH I DON'T HAVE!). Uninstalled TI again, searched and deleted from C: drive ALL ocurrences of anything containing "Acronis or True Image", used a program called RegSeeker and deleted from Windows Registry anything contaning "Acronis or True Image", cleaned out the Recycle Bin, rebooted the PC. Tried once again to install Rev 11.8101 and after about 1 minute... I get the same message indicating that the installation was again unsuccessful due to having found an older version of TI (WHICH NOW I'M SURE I DON'T HAVE!). By the way, I did this COMPLETE uninstall and reinstall cycle TWICE with the same results! What the heck is going on? I need to do my backups!!!!! I already contacted Acronis but It'st been two weeks and NOTHING! Any help or advice would be appreciated. PS: I also tried to use the original rev. 11 sofware purchased directly from Acronis, written on their disk and only used once but I get an error message saying that the media is corrupt and that's why I'm using the downloaded update.