i formatted and reinstall windows and reinstalled webroot complete and i can not get it to show for anything in the web console. i have uninstalled reinstalled rebooted tried to add it etc i can not get it to show up for anything. after the reinstall i had 2 pc's with the same name and i went to delete one of them and for some reason that removed both entries with the same name. now i cant get this pc to show back up again. any thoughts?