Can not detect network card?

Discussion in 'Acronis True Image Product Line' started by scooby_doo_do, Nov 21, 2006.

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  1. scooby_doo_do

    scooby_doo_do Registered Member

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    I'm currently using Acronis corporate workstation version 8 with teh latest build. The problem i'm having is that we've just recieved a batch of HP DC7700's and the acronis boot disk does not detect the network card.

    Any ideas or work arounds?

    Thanks.

    Craig.
     
  2. scooby_doo_do

    scooby_doo_do Registered Member

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  3. foghorne

    foghorne Registered Member

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    Try going the BART PE route.

    F.
     
  4. jaycee

    jaycee Registered Member

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    or adding an pci (older) card.
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
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    Hello scooby_doo_do,

    Thank you for choosing Acronis Workstation Disk Backup Software.

    We are sorry for the delayed response.

    First of all, please make sure that Acronis True Image Bootable CD is created with the latest build (1213) of Acronis True Image 8.0 Corporate Workstation. To get access to updates you should first register your software.

    If you already using the latest build and the issue persists, please collect net.txt and sysinfo.txt files the way described in his previous post.

    Please also proved the exact model and vendor of the network adapter you use.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    --
    Aleksandr Isakov
     
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