Can no longer open PDF files - please help!

Discussion in 'adware, spyware & hijack cleaning' started by Rafi, Jul 2, 2004.

Thread Status:
Not open for further replies.
  1. Rafi

    Rafi Registered Member

    Joined:
    Jul 2, 2004
    Posts:
    2
    Having some problems, starting with the home page going to "your searcher.com". I've lived with this for a while, but now computer freezes when opening pdf files - this is new, and I can't go on this way! After some difficulty, was finally able to download Hijack This, and here is the log:

    Logfile of HijackThis v1.97.7
    Scan saved at 5:57:10 PM, on 7/2/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\wt\updater\wcmdmgr.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\support.com\bin\tgcmd.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\VVSN\VVSN.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
    C:\PROGRA~1\VCOM\SYSTEM~1\mxtask.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Raymond Family\Local Settings\Temporary Internet Files\Content.IE5\GTIFGPAZ\hjtlog[1].exe
    c:\hijackthis\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://your-searcher.com/sp.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://your-searcher.com/index.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://your-searcher.com/index.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?new-hklm
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?new-hklm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://your-searcher.com/sp.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://your-searcher.com/index.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 12.242.16.9:8000
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 12.242.16.9;<local>
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {9527D42F-D666-11D3-B8DD-00600838CD5F} - C:\WINDOWS\System32\IETie.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [RCScheduleCheck] C:\Program Files\VCOM\Recovery Commander\RCSCHED.EXE -CHECK
    O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\SYSTEM~1\MemCheck.exe
    O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msmc.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: winlogin.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: ComcastHSI (HKLM)
    O9 - Extra button: Support (HKLM)
    O9 - Extra button: Help (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: WeatherBug (HKCU)
    O16 - DPF: Stagecast Player Library - http://www.stagecast.com/installplayer/PlayerLibrary.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/7d90ae05585062/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38089.6562037037
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E2F2B9D0-96B9-4B25-B90C-636ECB207D18} - http://www.getweathercast.com/WUInstCAST.cab


    If I need to get back to Hijack This and start again (as I've seen on other threads), not sure how do this.

    Thank you so much for any angels out there who can help me!
     
  2. Rafi

    Rafi Registered Member

    Joined:
    Jul 2, 2004
    Posts:
    2
    PDF problem solved!

    OK, it seems silly, but I went ahead and downloaded Adobe again just for a lark, and Voila, I can read pdf files again! Apparently this nefarious virus (whatever it is) had removed Adobe from my computer!! I would still like help on the 'your-searcher.com' home page if anyone is available.

    Many thanks!
     
  3. snowbound

    snowbound Retired Moderator

    Joined:
    Feb 18, 2003
    Posts:
    8,723
    Location:
    The Big Smoke
    Hi Rafi :)

    Welcome to Wilders.

    I merged your above post :rolleyes:

    to your hijackthis thread as it is all related.

    Please keep all replies to this subject in this thread.

    Just be patient and one of the experts will be along to help u.

    Thanks.


    snowbound
     
Thread Status:
Not open for further replies.