Can anyone explain this?

Discussion in 'Acronis True Image Product Line' started by donpiet, Aug 17, 2004.

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  1. donpiet

    donpiet Guest

    I ran a full image backup successfully. I then immediately tried to check the image. The image did not verify, I was told it was corrupt. The verify failed in the first half of the checking somewhere. I then closed Acronis, did NOT re-boot and immediately opened Acronis TI8 again. I then did another check of the image. This time the image verified. Now, I ask, do I or do I not have a valid image? Am I supposed to have confidence in this procedure? The external 300GB hard drive is new within the last few days. The notebook is new within the last month. I have used the external disk to backup my desktop 240GB using Dantz Retrospective with no problems (it does a compare also). The notebook has on 80GB drive and I am using Acronis TI8. Is there a real need to exit Acronis before doing a Check Image?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

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    Apr 28, 2004
    Posts:
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    There is no need to exit Acronis True Image after creating an image to perform image check.
    Actually I have no ideas what happened.
    Probable reasons are bad sectors on the hard drive and computer memory problems. But this looks very unlikely with a new computer and hard drive.

    Anyway, I recommend you to run chkdsk /r command on the external hard drive.

    Please contact support@acronis.com if the problem persists.
     
  3. donpiet

    donpiet Guest

    You can rule out memory as I have ECC.
     
  4. donpiet

    donpiet Guest

    Can not rule out memory, the notebook does not have ECC memory.
     
  5. wdormann

    wdormann Registered Member

    Joined:
    Jun 27, 2004
    Posts:
    480
    Run memtest86 on the system overnight to test the RAM.
     
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