I read the "How to remove it completely." And I'm still having problems. I cant get rid of the "avshlext.dll." When I try and delete the file I get an Deleting Error. My computer crashed and an Error log told me it was because I didn't update CA anti-virus or something. Anyways, The story behind this is a while back my Mother Broad broke and we have to update everything. Well the guy said he made the things run on a duel memory if that matters at all. I am just wondering, how to delete it?