As you all know I had a 7 year license for 5 PCs on my BullGuard account.... After the recent outtage they had, I uninstalled it, and got my refund for my 6 years but they did not refund the last year since I purchased it from a different retailer (downloadcrew.com) Anyway, I was speaking to a friend online and he kept raving about how good his system is with it installed and convinced me to give it another chance... So I go online to their online chat and spoke to a girl called Mihaela just to double check on how many PCs is my 1 year license valid to be installed on... She god.... Your license is for 1 year and can be installed on up to 5 computers BUT you currently have it installed on 7 computers and are using our software ILLEGALLY~! I don't have it installed on a single computer so I told her that, she is like, change your passsword! To me, it's either their activation checking system is crap or their support agents are on white horse! I was ready to give it another chance until I got that girl who convinced me I was right and never need to deal with this company anymore!