BullGuard's Technical Support is a joke!

Discussion in 'other anti-virus software' started by berryracer, Oct 22, 2012.

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  1. berryracer

    berryracer Suspended Member

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    As you all know I had a 7 year license for 5 PCs on my BullGuard account....

    After the recent outtage they had, I uninstalled it, and got my refund for my 6 years but they did not refund the last year since I purchased it from a different retailer (downloadcrew.com)

    Anyway, I was speaking to a friend online and he kept raving about how good his system is with it installed and convinced me to give it another chance...

    So I go online to their online chat and spoke to a girl called Mihaela just to double check on how many PCs is my 1 year license valid to be installed on...

    She god....

    Your license is for 1 year and can be installed on up to 5 computers BUT you currently have it installed on 7 computers and are using our software ILLEGALLY~!

    I don't have it installed on a single computer :rolleyes: so I told her that, she is like, change your passsword!

    To me, it's either their activation checking system is crap or their support agents are on white horse!

    I was ready to give it another chance until I got that girl who convinced me I was right and never need to deal with this company anymore!
     
  2. clocks

    clocks Registered Member

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    Do we really need another Bullguard thread for this?
     
  3. Brandonn2010

    Brandonn2010 Registered Member

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    Another AV-bashing thead? :D
     
  4. The Hammer

    The Hammer Registered Member

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    Canceled for lack of interest.:isay:
     
  5. Aventador

    Aventador Registered Member

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    berry please stop making these worthless and meaningless threads where you bash a product after buying it. No one is forcing you to purchase anything. Try before you buy next time. Mods lock thread.
     
  6. zapjb

    zapjb Registered Member

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    Awesome post! IBTL
     
  7. Dark Shadow

    Dark Shadow Registered Member

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    LOL,,,, Here we go again.
     
  8. Taliscicero

    Taliscicero Registered Member

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    Just FYI in my similar AVG post my problem was actually legitimate. Berry has a habit of doing the dance buying some product then complaining when its not what he thought 1000 times after and again. Just in-case any of you were talking about my post. BullGuard support are pretty good though to be honest.
     
  9. gery

    gery Registered Member

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    guys we are wasting time with this:thumbd: :thumbd: :thumbd:
     
  10. Macstorm

    Macstorm Registered Member

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    berry, do your liver a favor and forget all about BG :D
     
  11. cobrafirefly

    cobrafirefly Registered Member

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    When I was in sales, I hated customers like this. Overcompensated when he thought he was getting an amazing deal and then overreacted when things didn't look as great as he thought they should and demanded a full refund. God help the next internet security provider he goes with.
     
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