Build 8053 corrupt MFT on restore

Discussion in 'Acronis True Image Product Line' started by oly5, Nov 8, 2007.

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  1. oly5

    oly5 Registered Member

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    Build 8053 warns of a corrupt MFT During restore, even after running chkdsk. A restore was made, with this error, and worked. However, True Image does not close and freezes the computer after completing the restore, requiring a cold reboot.

    When opening True Image from the Recovery CD, the computer will not reboot after closing True Image, but tries to open the console. A cold reboot is required.

    A restore was made using Boot-It to the older build 8027 and these problems go away, no longer existing. What is happening within build 8053 to cause this? Build 8053 was a clean install after the older 8027 build was uninstalled.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
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    Hello oly5,

    Thank you for choosing Acronis Disk Backup Software.

    Please create Acronis Report and Linux system information with 8053 boot disc (sysinfo26.txt) as it is described in Acronis Help Post. Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.

    Best Regards,
    Alexey Bogomolov
     
  3. oly5

    oly5 Registered Member

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    Thank you for responding to this post. This machine is used for several necessary and important purposes. Unable to leave it running in a state where it is vulnerable and without trusted images. Will create another identical virtual partition and test it there. Will forward the report to Acronis. Thank you so much for your help.

    John
     
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