Build 774 still cannot upgrade from previous builds correctly

Discussion in 'Acronis True Image Product Line' started by Fedorov999, Oct 12, 2004.

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  1. Fedorov999

    Fedorov999 Registered Member

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    Just upgraded over the top of build 771 and as what normally happens, the "Acronis Scheduler 2 Service" is not started - when you then try to edit your previous schedules you cannot due to this service unable to start even after the reboot. This has always been the case with v8.0 - no use having the choice of doing an "Upgrade" install...

    Uninstall, reboot, manually cleanup the C:\Documents & Settings\...\Application Data\Acronis folders to nuke any previous scripts (stops TI getting confused).

    Clean install of new build and service starts fine. :)

    I'll await tonights scheduled backup to see if the previous builds script errors appear in the logfile on this new 774 :rolleyes:

    And await news from these forums if Si3112a is still working for the first time on an OFFICIAL build ;)

    Fedorov.
     
  2. beenthereb4

    beenthereb4 Registered Member

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    This seems to be a highly intermittent problem. It has almost always upgraded fine for me. Glad to see your success with Raid, it's been a long wait for some good reports on that.
     
  3. Scopacetic

    Scopacetic Registered Member

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    Sep 28, 2004
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    I know we have the same motherboards. I haven't had any issues with updates. Scheduler always works. Perhaps this is because scheduler worked on the very first build I had (771). Sounds like some ghost lurking in your system that reemerges with each update process. Don't know what TI changes outside of the app data and program files, but I would guess there is something in the windows folder and/or registry that isn't getting purged.

    You might try a program like InCtrl5 that lets you observe exactly what is changed with an installation. It was written in the pre-XP days, but still works well. It takes a snapshot of your system before and after installation and shows all differences at file and registry levels. You can also use InCtrl5 to take a snapshot before and after creating a script to see what changes then as well.
     
  4. Fedorov999

    Fedorov999 Registered Member

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    Yea strange, a simple uninstall and nuking the Acronis "Application Data" folder and the leftover Schedule2.exe files is all that's needed to get it to cleanly install again though.
     
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