bug check analysis - Process Guard

Discussion in 'ProcessGuard' started by wayne_b, Jan 12, 2005.

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  1. wayne_b

    wayne_b Registered Member

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    I opened up Music Match Jukebox and during the splash screen the computer restarted. The bug check analysis (I think) points to Process Guard?

    Not sure if it was just a one time snag? I included the analysis to see if any light can be shed since this is the first time I experience any issues with PG 3.100 full (if it is PG)

    -wayne
     

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    Last edited: Jan 13, 2005
  2. Pilli

    Pilli Registered Member

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    Hi Wayne, We will have to await Jason's analysis of the Bug Check data but due to ProcessGuard's self protection I expect that the error information will be flawed.
    I run Music Match occasionally with PG and have not had any problems as yet so maybe it was just a one off.
    I do notice that mmjb.exe was blocked from creating a shell hook on my PC but it did not appear to cause a problem here.

    Cheers. Pilli
     
  3. wayne_b

    wayne_b Registered Member

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    Thanks Pilli,

    Your talking about at the time of the crash dump. ? if thats the case, then analyzing the dump on another computer wouldn't do me any good.

    -wayne
     
  4. Pilli

    Pilli Registered Member

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    Yes, this may be the case though we must await Jason's comments.

    Pilli :)
     
  5. Jason_DiamondCS

    Jason_DiamondCS Former DCS Moderator

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    Thanks for the informative dump information. I have identified this issue and fixed it. It seems one of the Microsoft kernel functions is not behaving as it should, but luckily in this case I can correct their mistakes.
     
  6. wayne_b

    wayne_b Registered Member

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    Thanks you Jason,

    -wayne
     
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