BSOD when trying to install HDM 11 Suite

Discussion in 'Paragon Drive Backup Product Line' started by vaskoul, Nov 21, 2011.

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  1. vaskoul

    vaskoul Registered Member

    Nov 21, 2011
    I bought HDM 11 Suite, but I get the following BSOD when I try to install it in Windows 7 Home Premium SP1 32bit.

    A problem has been detected and Windows has been shut down to prevent damage
    to your computer.

    The problem seems to be caused by the following file: Uim_Vim.sys


    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any Windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.

    Technical Information:

    *** STOP: 0x000000c4 (0x000000e1, 0x9df76fcc, 0x00000000, 0x00000000)

    *** Uim_Vim.sys - Address 0x95d6b71d base at 0x95d54000 DateStamp 0x4e5c202f


    I managed to install it in safe mode. But, when I tried to boot again in normal mode I got the same BSOD just after logging in.
    FYI, I also have Outpost Firewall Pro 7.5 and Microsoft Security Essentials installed.
    Any ideas?
  2. cincinnatijack

    cincinnatijack Registered Member

    Jul 3, 2010
    Try to remove all the old Paragon programs from your computer, remove the corrupt Uim_Vim.sys drivers from your computer using the device manager.

    In the device manager, under action, show hidden devices; remove the old drivers from the Universal Image Mounter.

    Restart the clean computer a couple of times and then reinstall the Paragon program.
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