BSOD EAV 4.2.40 32bit

Discussion in 'ESET NOD32 Antivirus' started by PhoenixUA, May 28, 2010.

Thread Status:
Not open for further replies.
  1. PhoenixUA

    PhoenixUA Registered Member

    Joined:
    Jul 16, 2008
    Posts:
    13
    PhoenixUA, May 28, 2010
    #1
  2. PhoenixUA

    PhoenixUA Registered Member

    Joined:
    Jul 16, 2008
    Posts:
    13
    PhoenixUA, Jun 2, 2010
    #2
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Please create either a kernel memory dump or run verifier.exe, disable verification for tcpip.sys and epfwtdir.sys, reproduce BSOD and upload the new minidump.
     
    Marcos, Jun 3, 2010
    #3
  4. PhoenixUA

    PhoenixUA Registered Member

    Joined:
    Jul 16, 2008
    Posts:
    13
    PhoenixUA, Jun 4, 2010
    #4
  5. PhoenixUA

    PhoenixUA Registered Member

    Joined:
    Jul 16, 2008
    Posts:
    13
    Size: 42382 KB Downloads: 0
    :'(
     
    PhoenixUA, Jun 9, 2010
    #5
  6. Fixer

    Fixer Registered Member

    Joined:
    Aug 13, 2007
    Posts:
    141
    Location:
    Bulgaria, EU
    Please send it via PM to Marcos.
     
    Fixer, Jun 9, 2010
    #6
  7. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    The problem is in the system driver tcpip.sys. Our developers assume that disabling the verifier might help. Try running
    "verifier /reset"
     
    Marcos, Jun 10, 2010
    #7
  8. dr pan k

    dr pan k Registered Member

    Joined:
    Nov 22, 2007
    Posts:
    204
    got a BSOD with indication to ntfs.sys right after restarting 4.2.42
    moved back to 4.0.474. tried to reinstall 3 times 4.2.42 with always the same result.
     
    dr pan k, Jun 23, 2010
    #8
  9. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Try disabling verifier per the instructions above and (or) Self-defense as well in case there's a conflict with another driver / software. A memory dump from BSOD will be required to identify the actual cause of the crash.
     
    Marcos, Jun 23, 2010
    #9
  10. dr pan k

    dr pan k Registered Member

    Joined:
    Nov 22, 2007
    Posts:
    204
    just installed (clean) the new 4.2.58.3 and no BSOD ! everything seems ok. reccomended to all
     
    dr pan k, Jul 7, 2010
    #10
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...