BSOD EAV 4.2.40 32bit

Discussion in 'ESET NOD32 Antivirus' started by PhoenixUA, May 28, 2010.

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  1. PhoenixUA

    PhoenixUA Registered Member

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  2. PhoenixUA

    PhoenixUA Registered Member

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  3. Marcos

    Marcos Eset Staff Account

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    Please create either a kernel memory dump or run verifier.exe, disable verification for tcpip.sys and epfwtdir.sys, reproduce BSOD and upload the new minidump.
     
  4. PhoenixUA

    PhoenixUA Registered Member

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  5. PhoenixUA

    PhoenixUA Registered Member

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    Size: 42382 KB Downloads: 0
    :'(
     
  6. Fixer

    Fixer Registered Member

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    Please send it via PM to Marcos.
     
  7. Marcos

    Marcos Eset Staff Account

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    The problem is in the system driver tcpip.sys. Our developers assume that disabling the verifier might help. Try running
    "verifier /reset"
     
  8. dr pan k

    dr pan k Registered Member

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    got a BSOD with indication to ntfs.sys right after restarting 4.2.42
    moved back to 4.0.474. tried to reinstall 3 times 4.2.42 with always the same result.
     
  9. Marcos

    Marcos Eset Staff Account

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    Try disabling verifier per the instructions above and (or) Self-defense as well in case there's a conflict with another driver / software. A memory dump from BSOD will be required to identify the actual cause of the crash.
     
  10. dr pan k

    dr pan k Registered Member

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    just installed (clean) the new 4.2.58.3 and no BSOD ! everything seems ok. reccomended to all
     
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