Browsers Crashing

Discussion in 'ESET NOD32 Antivirus' started by aprylb, Jun 10, 2010.

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  1. aprylb

    aprylb Registered Member

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    Jun 10, 2010
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    I am not sure if this is the correct place to ask a out this but here goes. I have ESET 4.0.474. About three days ago it started crashing with both browsers that I use - Firefox and IE. If I go to settings and turn off the Web Access Protection it won't crash. But then I am guessing I am not protected. Also every time I reboot the web access is enabled again and I have to turn it off again. Has anyone else had this problem? I would appreciate ideas on this. You need to know that I don't know a lot about computers so if anyone has any ideas please convey them in baby talk....haha thanks!
     
    aprylb, Jun 10, 2010
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  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
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    Does installing the latest v4.2 help? If not, I'd suggest contacting customer care. We'd need to get a log from SysInspector which contains information about the OS as well as a list of installed applications / drivers some of which might interfere with the ESET TDI or WFP driver.
     
    Marcos, Jun 10, 2010
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