browser hijacked;posting log

Discussion in 'adware, spyware & hijack cleaning' started by LisaLML, May 29, 2004.

Thread Status:
Not open for further replies.
  1. LisaLML

    LisaLML Registered Member

    Joined:
    May 29, 2004
    Posts:
    3
    Hello, and thank you in advance for being able to help people out with these issues.

    I believe my browser (IE 6) has been hijacked. I've installed SpywareGuard,which is now popping up multiple times in any given hour to inform me of attempted changes to my browser, settings, etc.
    Also, I have tried to install SpyBlaster, but when I try to run I get the error

    "This program has been damaged, possibly by a bad sector of the hard drive or a virus. Please reinstall it."

    I don't know if this is related, but I keep getting a "virtual memory minimum too low" message.

    I also have previously installed and run Spybot S&D, Ad Aware, CW shredder......but even after that, SpywareGuard keeps informing me of attempts being made, so something is still in my system!?

    Before this post, I re-ran BOTH Spybot and Ad Aware, as per instuctions about posting a log.(as I have been typing this post, the Spyguard has not yet activated, so maybe problem is resolved? Still would like you to double check my log to make sure!Thanks a ton!)
    I have download and run HijackThis, and the following is my log:

    Logfile of HijackThis v1.97.7
    Scan saved at 10:38:59 AM, on 5/29/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    c:\Program Files\Norton Personal Firewall\NISUM.EXE
    c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
    c:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Softex\OmniPass\Omniserv.exe
    C:\Program Files\Softex\OmniPass\OPXPApp.exe
    C:\WINDOWS\Explorer.EXE
    C:\windows\system\hpsysdrv.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\HPINST~1\Pavilion\XPHNABS3EN\plugin\bin\PCHButton.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Sony Handheld\HOTSYNC.EXE
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRA~1\WINZIP\winzip32.exe
    C:\unzipped\hijackthis1977[1]\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us9.hpwis.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us9.hpwis.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\mnnijbf.dll/sp.html (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\mnnijbf.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpdtlk02.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
    O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HPINST~1\Pavilion\XPHNABS3EN\plugin\bin\PCHButton.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O10 - Broken Internet access because of LSP provider 'spsublsp.dll' missing
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akamai.net/7/1408/99...W/win/019-0123.20031218.zes4d/iTunesSetup.exe
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
    O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,330
    Location:
    Netherlands
    Hi LisaLML,

    Please download
    http://tools.zerosrealm.com/dllfix.exe

    Doubleclick it and install in folder of choice on the root drive, in your case C:\

    1.Run start.bat and press option 1. 'output.txt' will be created in the folder

    (note : it's best to post that report together with a HijackThis log in your topic, so experts can have a look as well)

    2. IF hidden dll was successfully found, run start.bat again and choose option 2. Hit '1' and enter dll name manually.

    3. If dll was not found after first running start.bat :

    Run start.bat again and choose option '2'. You must reboot after doing so.

    4. Download and run AdAware : http://www.lavasoft.de/software/adaware/ (make sure you have latest updates) and run it.

    5. Ask for a new hijackthis log, a new output.txt after the fix

    6. You can also run CWShredder finally to clean up other entries.

    Regards,

    Pieter
     
  3. LisaLML

    LisaLML Registered Member

    Joined:
    May 29, 2004
    Posts:
    3
    Hi Pieter,

    Thanks for your quick response. I am not great with this computer stuff, so I only got as far as step 2 in your last response. I can't tell if a hidden dll was successfully found or not, so I don't know what name for it to enter manually, so if you could clarify, that'd be great!!
    Thanks a ton!
    Lisa

    I've attached the output report:

    --==***@@@ FIND-ALL' VERSION MODIFIED -5/27 @@@***==--
    --==***@@@ ORIGINAL BY FREEATLAST @@@***==--

    Tue 06/01/2004
    05:12 PM

    System Info:

    Microsoft Windows XP [Version 5.1.2600]
    C: "HP_PAVILION" (78D2:B54D) - FS:NTFS clusters:4k
    Total: 32 467 595 264 [30G] - Free: 22 900 281 344 [21G]


    *IE version and Service packs:
    6.0.2800.1106 C:\Program Files\Internet Explorer\Iexplore.exe
    *Notepad version :
    5.1.2600.0 C:\WINDOWS\system32\notepad.exe
    5.1.2600.0 C:\WINDOWS\notepad.exe

    ! REG.EXE VERSION 2.0

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings
    MinorVersion REG_SZ ;SP1;Q330994;Q824145;Q832894;Q837009;Q831167;



    Locked or 'Suspect' file(s) found...
    \\?\C:\WINDOWS\System32\COMPOOG.DLL +++ File read error
    \\?\C:\WINDOWS\System32\COMPOOG.DLL +++ File read error


    REGEDIT4

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "AppInit_DLLs"=""
    "DeviceNotSelectedTimeout"="15"
    "GDIProcessHandleQuota"=dword:00002710
    "Spooler"="yes"
    "swapdisk"=""
    "TransmissionRetryTimeout"="90"
    "USERProcessHandleQuota"=dword:00002710

    REGEDIT4

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
    @=""

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{243B17DE-77C7-46BF-B94B-0B5F309A0E64}]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4A368E80-174F-4872-96B5-0B27DDD11DB2}]
    @="SpywareGuard Download Protection"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{68A2C250-1477-47F8-8BEC-299602743878}]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BDF3E430-B101-42AD-A544-FADC6B084872}]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FDD3B846-8D59-4ffb-8758-209B6AD74ACC}]

    REGEDIT4

    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter]

    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\application/octet-stream]
    "CLSID"="{1E66F26B-79EE-11D2-8710-00C04F79ED0D}"

    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\application/x-complus]
    "CLSID"="{1E66F26B-79EE-11D2-8710-00C04F79ED0D}"

    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\application/x-msdownload]
    "CLSID"="{1E66F26B-79EE-11D2-8710-00C04F79ED0D}"

    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\Class Install Handler]
    @="AP Class Install Handler filter"
    "CLSID"="{32B533BB-EDAE-11d0-BD5A-00AA00B92AF1}"

    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\deflate]
    @="AP Deflate Encoding/Decoding Filter "
    "CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"

    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\gzip]
    @="AP GZIP Encoding/Decoding Filter "
    "CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"

    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\lzdhtml]
    @="AP lzdhtml encoding/decoding Filter"
    "CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"

    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\text/html]
    "CLSID"="{3CF3D474-4C52-4D0A-B94C-278CEEB5D90F}"

    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\text/plain]
    "CLSID"="{3CF3D474-4C52-4D0A-B94C-278CEEB5D90F}"

    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\text/webviewhtml]
    @="WebView MIME Filter"
    "CLSID"="{733AC4CB-F1A4-11d0-B951-00A0C90312E1}"


    ! REG.EXE VERSION 2.0

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
    AppInit_Dlls REG_SZ

    *Security settings for 'Windows' key:


    RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
    Copyright (c) 1999-2001 Frank Heyne Software (http://www.heysoft.de)
    This program is Freeware, use it on your own risk!

    Access Control List for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
    (ID-NI) ALLOW Read BUILTIN\Users
    (ID-IO) ALLOW Read BUILTIN\Users
    (ID-NI) ALLOW Full access BUILTIN\Administrators
    (ID-IO) ALLOW Full access BUILTIN\Administrators
    (ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
    (ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
    (ID-IO) ALLOW Full access CREATOR OWNER

    Effective permissions for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
    Read BUILTIN\Users
    Full access BUILTIN\Administrators
    Full access NT AUTHORITY\SYSTEM


    
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,330
    Location:
    Netherlands
    Hi LisaLML,

    Yes, it was successfully found. Continue to get rid of:
    C:\WINDOWS\System32\COMPOOG.DLL

    Regards,

    Pieter
     
  5. LisaLML

    LisaLML Registered Member

    Joined:
    May 29, 2004
    Posts:
    3
    Thanks Pieter! That seems to have done the trick!!
    Have a great day!!!
     
  6. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,330
    Location:
    Netherlands
Thread Status:
Not open for further replies.