browser hijacked;posting log

Hello, and thank you in advance for being able to help people out with these issues.

I believe my browser (IE 6) has been hijacked. I've installed SpywareGuard,which is now popping up multiple times in any given hour to inform me of attempted changes to my browser, settings, etc.
Also, I have tried to install SpyBlaster, but when I try to run I get the error

"This program has been damaged, possibly by a bad sector of the hard drive or a virus. Please reinstall it."

I don't know if this is related, but I keep getting a "virtual memory minimum too low" message.

I also have previously installed and run Spybot S&D, Ad Aware, CW shredder......but even after that, SpywareGuard keeps informing me of attempts being made, so something is still in my system!?

Before this post, I re-ran BOTH Spybot and Ad Aware, as per instuctions about posting a log.(as I have been typing this post, the Spyguard has not yet activated, so maybe problem is resolved? Still would like you to double check my log to make sure!Thanks a ton!)
I have download and run HijackThis, and the following is my log:

Logfile of HijackThis v1.97.7
Scan saved at 10:38:59 AM, on 5/29/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Norton Personal Firewall\NISUM.EXE
c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\HPINST~1\Pavilion\XPHNABS3EN\plugin\bin\PCHButton.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\unzipped\hijackthis1977[1]\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\mnnijbf.dll/sp.html (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\mnnijbf.dll/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HPINST~1\Pavilion\XPHNABS3EN\plugin\bin\PCHButton.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: MoneySide (HKLM)
O10 - Broken Internet access because of LSP provider 'spsublsp.dll' missing
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akamai.net/7/1408/99...W/win/019-0123.20031218.zes4d/iTunesSetup.exe
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll

 

Hi LisaLML,

Please download
http://tools.zerosrealm.com/dllfix.exe

Doubleclick it and install in folder of choice on the root drive, in your case C:\

1.Run start.bat and press option 1. 'output.txt' will be created in the folder

(note : it's best to post that report together with a HijackThis log in your topic, so experts can have a look as well)

2. IF hidden dll was successfully found, run start.bat again and choose option 2. Hit '1' and enter dll name manually.

3. If dll was not found after first running start.bat :

Run start.bat again and choose option '2'. You must reboot after doing so.

4. Download and run AdAware : http://www.lavasoft.de/software/adaware/ (make sure you have latest updates) and run it.

5. Ask for a new hijackthis log, a new output.txt after the fix

6. You can also run CWShredder finally to clean up other entries.

Regards,

Pieter

 

Hi Pieter,

Thanks for your quick response. I am not great with this computer stuff, so I only got as far as step 2 in your last response. I can't tell if a hidden dll was successfully found or not, so I don't know what name for it to enter manually, so if you could clarify, that'd be great!!
Thanks a ton!
Lisa

I've attached the output report:

--==***@@@ FIND-ALL' VERSION MODIFIED -5/27 @@@***==--
--==***@@@ ORIGINAL BY FREEATLAST @@@***==--

Tue 06/01/2004
05:12 PM

System Info:

Microsoft Windows XP [Version 5.1.2600]
C: "HP_PAVILION" (78D2:B54D) - FS:NTFS clusters:4k
Total: 32 467 595 264 [30G] - Free: 22 900 281 344 [21G]


*IE version and Service packs:
6.0.2800.1106 C:\Program Files\Internet Explorer\Iexplore.exe
*Notepad version :
5.1.2600.0 C:\WINDOWS\system32\notepad.exe
5.1.2600.0 C:\WINDOWS\notepad.exe

! REG.EXE VERSION 2.0

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings
MinorVersion REG_SZ ;SP1;Q330994;Q824145;Q832894;Q837009;Q831167;



Locked or 'Suspect' file(s) found...
\\?\C:\WINDOWS\System32\COMPOOG.DLL +++ File read error
\\?\C:\WINDOWS\System32\COMPOOG.DLL +++ File read error


REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
"DeviceNotSelectedTimeout"="15"
"GDIProcessHandleQuota"=dword:00002710
"Spooler"="yes"
"swapdisk"=""
"TransmissionRetryTimeout"="90"
"USERProcessHandleQuota"=dword:00002710

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
@=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{243B17DE-77C7-46BF-B94B-0B5F309A0E64}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4A368E80-174F-4872-96B5-0B27DDD11DB2}]
@="SpywareGuard Download Protection"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{68A2C250-1477-47F8-8BEC-299602743878}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BDF3E430-B101-42AD-A544-FADC6B084872}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FDD3B846-8D59-4ffb-8758-209B6AD74ACC}]

REGEDIT4

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter]

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\application/octet-stream]
"CLSID"="{1E66F26B-79EE-11D2-8710-00C04F79ED0D}"

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\application/x-complus]
"CLSID"="{1E66F26B-79EE-11D2-8710-00C04F79ED0D}"

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\application/x-msdownload]
"CLSID"="{1E66F26B-79EE-11D2-8710-00C04F79ED0D}"

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\Class Install Handler]
@="AP Class Install Handler filter"
"CLSID"="{32B533BB-EDAE-11d0-BD5A-00AA00B92AF1}"

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\deflate]
@="AP Deflate Encoding/Decoding Filter "
"CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\gzip]
@="AP GZIP Encoding/Decoding Filter "
"CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\lzdhtml]
@="AP lzdhtml encoding/decoding Filter"
"CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\text/html]
"CLSID"="{3CF3D474-4C52-4D0A-B94C-278CEEB5D90F}"

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\text/plain]
"CLSID"="{3CF3D474-4C52-4D0A-B94C-278CEEB5D90F}"

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\text/webviewhtml]
@="WebView MIME Filter"
"CLSID"="{733AC4CB-F1A4-11d0-B951-00A0C90312E1}"


! REG.EXE VERSION 2.0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
AppInit_Dlls REG_SZ

*Security settings for 'Windows' key:


RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright (c) 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER

Effective permissions for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
Read BUILTIN\Users
Full access BUILTIN\Administrators
Full access NT AUTHORITY\SYSTEM




 

Hi LisaLML,

Yes, it was successfully found. Continue to get rid of:
C:\WINDOWS\System32\COMPOOG.DLL

Regards,

Pieter

 

Thanks Pieter! That seems to have done the trick!!
Have a great day!!!

 

Good job. Glad we could help.

Please read: Why did I get infected in the first place

Regards,

Pieter