Browser always opens some site though I always set it blank

Discussion in 'adware, spyware & hijack cleaning' started by abhi, May 6, 2004.

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  1. abhi

    abhi Registered Member

    Joined:
    May 6, 2004
    Posts:
    5
    IE always opens http://4-counter.com/ though I have set home page blank many times. Also in Favorites list some site links have got automatically added which come evert time I open browser. Pls help.

    My log of hijackthis.exe is

    Logfile of HijackThis v1.97.7
    Scan saved at 11:10:27 PM, on 5/6/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Microsoft Money\System\mnyexpr.exe
    C:\WINDOWS\system32\winproc32.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    C:\Program Files\FinePixViewer\QuickDCF.exe
    C:\Program Files\MSSQL7\Binn\sqlmangr.exe
    C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\Program Files\LGGSM\LGInternetKit\LGInternetKit.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\PROGRA~1\Eyeball\EYEBAL~1\EyeballChat.exe
    C:\Documents and Settings\Abhishek Sharma\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://4-counter.com/?a=2
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://4-counter.com/?a=2
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://4-counter.com/?a=2
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://4-counter.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://4-counter.com/?a=2
    R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://4-counter.com/?a=2
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://4-counter.com/?a=2
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://4-counter.com/?a=2
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://4-counter.com/?a=2
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.locators.com/search.php?que=%s
    N1 - Netscape 4: user_pref("browser.startup.homepage", ""); (C:\Program Files\Netscape\Users\abhi\prefs.js)
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: Locators.com Search Bar - {E720B458-B65A-438C-9FF3-B1DF65D7DB3E} - C:\WINDOWS\System32\Locators.dll
    O3 - Toolbar: Locators.com Links Bar - {E720B458-B65A-438C-9FF3-B1DF65D7DB3F} - shdocvw.dll (file missing)
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [Windows Internet Protocol] C:\WINDOWS\system32\winproc32.exe
    O4 - HKCU\..\Run: [Eyeball Chat] C:\PROGRA~1\Eyeball\EYEBAL~1\EyeballChat.exe -min
    O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Exif Launcher.lnk = ?
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\MSSQL7\Binn\sqlmangr.exe
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Locators.com Search Bar (HKLM)
    O9 - Extra 'Tools' menuitem: Locators.com Search Bar (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O17 - HKLM\System\CCS\Services\Tcpip\..\{FBE8AB19-7FC9-42E5-B7E4-15F8DA89D0C7}: NameServer = 202.56.230.5 202.56.230.6
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Hi abhi,

    Before you start please move hijackthis.exe to a folder of it´s own. The program creates backups in the folder it is in. Those would now end up on your desktop.

    Check the following items in HijackThis.
    Close all windows except HijackThis and click Fix checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://4-counter.com/?a=2
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://4-counter.com/?a=2
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://4-counter.com/?a=2
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://4-counter.com/

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://4-counter.com/?a=2
    R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://4-counter.com/?a=2
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://4-counter.com/?a=2
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://4-counter.com/?a=2
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://4-counter.com/?a=2
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.locators.com/search.php?que=%s

    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)

    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

    O3 - Toolbar: Locators.com Search Bar - {E720B458-B65A-438C-9FF3-B1DF65D7DB3E} - C:\WINDOWS\System32\Locators.dll
    O3 - Toolbar: Locators.com Links Bar - {E720B458-B65A-438C-9FF3-B1DF65D7DB3F} - shdocvw.dll (file missing)

    O4 - HKCU\..\Run: [Windows Internet Protocol] C:\WINDOWS\system32\winproc32.exe

    O9 - Extra button: Locators.com Search Bar (HKLM)
    O9 - Extra 'Tools' menuitem: Locators.com Search Bar (HKLM)

    Then download and run CWShredder
    Use the Fix button and follow the instructions provided by the program.

    Then reboot and delete:
    C:\WINDOWS\system32\winproc32.exe

    Regards,

    Pieter
     
  3. abhi

    abhi Registered Member

    Joined:
    May 6, 2004
    Posts:
    5
    Hi Pieter_Arntz,

    Thanks for your support.

    I followed yours steps and was able to remove the undesired links from browser.

    Thanks again,
     
  4. abhi

    abhi Registered Member

    Joined:
    May 6, 2004
    Posts:
    5
    Strange problem with all the browsers on my machine

    I am facing very strange problem with all the browsers(IE 6 and Netscape) on my machine.

    Problem is that browser is not able to open any site on internet though dial up connection is made successfully. I am running Windows XP Home.
    I have confirmed many times that:
    1. Network connection is up.
    2. Broswer settings for dial up connection are correct.
    3. Server, where I connect for dial up connection, pings correctly.

    Strange thing is that problem comes randomly. Sometimes sites open up. But when sites don't upon, there is no logical reason, why not opening and very hard to know where the problem lies.

    Currently no sites is getting opened up and I have tried for 3 hrs with all possible options, but in vain. I have to post this thread from someone's computer.

    Pls help me, where is the problem. How to fix it? Why does it come randomly?
     
  5. snapdragin

    snapdragin Registered Member

    Joined:
    Feb 16, 2002
    Posts:
    8,415
    Location:
    Southern Ont., Canada
    Re: Strange problem with all the browsers on my machine

    Hi abhi, and welcome.

    See if you can download HijackThis from this link: https://www.wilderssecurity.com/showthread.php?t=15913

    If you are unable to get it from there, then try this direct link.

    If you were able to get it from the first link, then create a permanent folder for it on your C drive, unzip the HijackThis program into the new folder. Doubleclick on the hijackthis.exe file to run it, then hit the "Scan" button.

    When the scan is finished, the "Scan" button will then change to a "Save Log" button. Press the "Save Log" button. Copy and paste it's contents here. NOTE: Most of what it lists will be harmless and even essential - so, do NOT fix anything yet. Someone will review your log and give you instructions on what needs to be fixed.

    Regards,

    snap
     
  6. Q Section

    Q Section Registered Member

    Joined:
    Feb 5, 2003
    Posts:
    778
    Location:
    Headquarters - London & Field Offices -Worldwide
    Re: Strange problem with all the browsers on my machine

    Hello abhi

    Perhaps you may have a DNS problem and if so you can try to download HJT by

    entering http://209.133.47.200/~merijn/files/HijackThis.exe in your address line or place it in File>Open.

    Best wishes
     
  7. snapdragin

    snapdragin Registered Member

    Joined:
    Feb 16, 2002
    Posts:
    8,415
    Location:
    Southern Ont., Canada
    Hi abhi, I have merged your two threads together.

    I realize you are having browser problems, but if it is at all possible, could you please try and stay in one thread (this one). It becomes very confusing for those trying to help you. Thank you.

    snap
     
  8. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    in your earlier log you had a redirect to locators.com

    that redirector often drops a redirect in the hosts file so everything is redirected via it

    try this first download http://members.shaw.ca/techcd/VB_Projects/HostsFileReader.zip unzip it and then click on search for hosts
    when any hosts file is found, it will be listed in the bottom window, click on it and press the reset default button.
    that will replace any bad entries with the standard windows entries
    NOTE: if you use a customized hosts file to block certain sites then this will overwrite all those entries as well and you will need to re enter them

    it's a small enough program to put onto a floppy so you can download it to another computer and then transfer to yours
     
  9. abhi

    abhi Registered Member

    Joined:
    May 6, 2004
    Posts:
    5
    Hi,

    Thanks for your suggestions.
    I tried everything suggested. Verified Hosts File. But problem persists.
    In plain language, Dial up connection is UP but system fails to detect any internet connection. Problem is not limited to browser.

    I verified that networking services are working properly.

    Pls suggest why system fails to detect internet connection though connection is UP

    Looking for quick response
     
  10. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    It's posssible that removing one of the problems earlier broke the lsp chain so try this

    Download LSPfix here: http://www.cexx.org/lspfix.htm
    run the application. Just run it, you will see a list of files in the left hand pane and possibly some in the right hand pane. Do not change any of them, just tick the"I know what i'm doing" box & press finish and the program will do anything necessary
     
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