bpssr window

Discussion in 'Trojan Defence Suite' started by artzelda, Feb 21, 2005.

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  1. artzelda

    artzelda Registered Member

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    Everytime I launch TDS a small window named 'bpssr' opens repetedly asking for the bpssr.msi file. I click cancel each time and then TDS opens. why is this happeningo_O?
     

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  2. snapdragin

    snapdragin Administrator

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    Hi artzelda, and welcome to the forum. :)

    I'm guessing here so please bear with me, but do you possibly have "BulletProofSoft Spyware Remover" installed?

    You could try emptying the contents of your Temp folders and see if it resolves the problem. If you are using XP, you can use the Disk Cleanup Wizard to clear the Temporary Internet files and Temp Folder files. Go to Start, click Run, and type in cleanmgr and then click "OK" to bring up the Disk Cleanup Wizard.

    If you are unable to clear the temp folders while in normal mode, you can try booting your system into Safe Mode by tapping the F8 key just before windows begins to load, and clear the contents of the temp folders.

    Regards,

    snap
     
  3. Pilli

    Pilli Registered Member

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    It could also be to do with MS Agent if you have voice support in TDS3 & Office particularly if you run office from CD or parts of it I believe.
    Check out the stickies at the top of the forum for speech setups

    HTH Pilli :)
     
  4. artzelda

    artzelda Registered Member

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    I did have Bullet Proof Spyware remover installed but I had uninstalled it and still get this message. I do not have voice support for TDS
     
  5. Jooske

    Jooske Registered Member

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    Hi there,
    Did you try all the steps Snapdragin suggested to try?
    Maybe after installing and removing the bulletproof remover some parts were still left in the registry.
    Maybe with re-installing that program the problem is solved and using it's own uninstaller. By the looks of it it was still in the autostart.
    Make sure when (un)installing software all scanners and resident protection are temporary closed so all files can be properly installed or removed in the action.
     
  6. jintille

    jintille Guest

    I am having a similar problem with BPSSR.msi. A similar window comes up every time I log on to AOL. There must be a way to get a copy or BPSSR.msi to install on my computer to make this thing go away. Does anyone know who created this program?
     
  7. jintille

    jintille Guest

    My problem also started when I used a spyware remover to delete some files. The program is also looking for a copy of BPSSR.msi in a TEMP file but it has been deleted if it ever was there. I sure would like to know how it got there originally and how to reinstall it.
     
  8. hardhead

    hardhead Registered Member

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    Blue Ridge, Va
    This post here may be well worth reading.

    Regards,
    hardyhar
     
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