Bought license that doesn't work

Discussion in 'ewido anti-spyware forum' started by imperium, Sep 13, 2007.

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  1. imperium

    imperium Registered Member

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    Jul 14, 2006
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    Location:
    England
    My Avg Anti-Spyware license recently expired and because I like the Resident Shield I quickly purchased another license on Ebay. It was sent digitally after I payed. However, when I went to apply the license I was told it is invalid. I contacted the seller to inform him but he predictably has not responded. I think I have been hit by a pirate. It was only $14.95 and I'm not that concerned about the money but should I report this to AVG officials? If this seller is profiting at the expense of others I think maybe they may be interested.
     
    Last edited: Sep 13, 2007
  2. karl.ewido

    karl.ewido former ewido team

    Joined:
    Dec 9, 2005
    Posts:
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    Location:
    Germany
    We recommend to buy Software only from official Software company websites and from the official Reseller websites. Then you can be sure that you also get Customer support.
    You can try to contact the Grisoft sales Support Team (http://www.grisoft.com/doc/support-sales-form-direct/us/crp/2/fht/-59.501) and ask what can be done in your case with an purchased license from ebay.
     
  3. imperium

    imperium Registered Member

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    Location:
    England
    Thankyou Karl.
     
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