Bought/downloaded v10 - error installing on vista!

Discussion in 'Acronis True Image Product Line' started by purell, Nov 25, 2006.

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  1. purell

    purell Registered Member

    Joined:
    Nov 25, 2006
    Posts:
    4
    Error installing on Vista.
    Here is the error message I receive - help:

    Could not write value standard to key
    \Software\Acronis\TrueImage. Verify that you have sufficient
    access to that key, or contact your support personnel.
     
  2. purell

    purell Registered Member

    Joined:
    Nov 25, 2006
    Posts:
    4
    I got it to work by rebooting and selecting on for this user. When installing.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello purell,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for the delayed response.

    Please note that the account you use to install Acronis True Image should have appropriate permissions to install the product.

    In order to set permissions please do the following:

    1) Press WinKey+R on your keyboard.

    2) Type “regedit.exe” without the quotes.

    3) If asked for permission to launch the Registry Editor, click Continue.

    4) Find the following branches:

    HKEY_LOCAL_MACHINE\Software\
    HKEY_LOCAL_MACHINE\Software\Acronis\

    and set permissions for these branches as "Full Control" for SYSTEM account and your account.

    This workaround should allow you to install Acronis True Image 10.0 Home correctly.

    Thank you.
    --
    Aleksandr Isakov
     
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