Bootable CD Error

Ok. I just got TI downloaded from NewEgg and while I was
able to create, just fine, a backup image, I can't create a bootable
CD.

Running WinME (I know, I know - upgrading to XP as soon as I can),
DELL 8000 Laptop
Sony CD-R drive.

I've done all of the major workarounds - CD in/CD Out, clicked
all the options OFF on the CD drive, etc. but I still get the
error dialog box - Error in creating CD .

Did notice that BEHIND it was a smaller box where it was trying
to burn a CD. Thought perhaps I should wait a bit, waited for over
5 minutes and it didn't stop showing the error box.

I tried booting in Safe Mode but my laptop doesn't see my
CD drive in Safe Mode!

Help -------!

MJ Wallace

 

Ok. Here's the latest ---

I upgraded to XP anyways,without having a bootable CD.

Once I did that and I re-installed TI - I was successfully able to
create a bootable CD.

So, it must be that WinME and TI are not "fully" compatible. Of course,
I'm at a loss to explain why I haven't seen any response from Tech
Support to my original post.

Is there a stated policy that says anything about how fast
you should get a response?

MJ Wallace

 

Hello mjwallace,

Thank you for choosing Acronis Disk Backup Software.

Please accept our apologies for the fact that we didn’t answer your first post. We always try to answer all questions on our forum, the fact that your question remained without the answer is completely our error. We will certainly improve the quality of our support.

Thank you.
--
Irina Shirokova