Boot Process hangs before Cloning

Discussion in 'Acronis True Image Product Line' started by shieber, Oct 27, 2004.

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  1. shieber

    shieber Registered Member

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    Oct 27, 2004
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    When I set up to clone a drive, the PC starts to reboot to begin copying the drive, the windows boot logo appears and then the system hangs right there.

    Dell Optiplex Gx110, pentium 3 (933mhz), WinXP Pro SP2

    Any ideas on what I might need to change tofix this? It seems on this machine windows doesn't want to allow other programs to run at the start up.

    tia,
    sh
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello shieber,

    Thank you for using Acronis True Image (http://www.acronis.com/products/trueimage/).

    Please accept our apologies for your inconvenience.

    The thing is that Acronis True Image clones system hard disk drive on the Windows blue screen (where the disk checking procedure performs when Windows has been shut down incorrectly).

    Please contact support@acronis.com regarding this problem.

    Thank you.

    --
    Best regards,
    Andrew Berezovsky
     
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