Boot disks - keyboard is not available

Discussion in 'Acronis True Image Product Line' started by trialman1976, Dec 2, 2004.

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  1. trialman1976

    trialman1976 Guest

    Hi,

    i want to restore my system partition, so I boot with
    the boot disks, choose my image (they are password protected), I try to enter the password and realise that
    the keyboard does not work.

    Really desperate, what can I do?

    Kind Regards,
    Peter
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Peter,

    Please contact support@acronis.com and let us know the following information:

    1) The version and the build of Acronis True Image you use.
    2) The model of your keyboard and the type of connection (USB or PS/2)

    We also recommend you to try the common keyboard (PS/2 connection).

    Thank you.
     
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