BLATANT bugs in version 8

Discussion in 'Acronis True Image Product Line' started by tony brown, Aug 7, 2004.

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  1. tony brown

    tony brown Guest

    I can't believe a company that writes backup software has such
    low quality. I write software for a living, and I define many bugs as
    sand and boulders. Sand is a problem, but you can still carry on and
    drive through.
    This product has boulders that should have been caught!

    Two cases in point.
    1.) When I backup to DVD-R media the software doesn't even
    recognize the appropriate volume I'm using. It thinks I'm using CD-R's.

    2.) I backed up 9 DVD-R's of my complete system. It didn't give
    any notification of problems. It kept asking me to put in another disk.
    The software claimed success, but when I was done, NONE of the
    disks could be read. When viewing them in Explorer, none could
    be read but the last one. Reliability? Data integrity? Look elsewhere.

    What good is a backup program that can't be restored?
    I've never had problems with my DVDs or burner, even if I did,
    True image should identify this. This was my version to try, and
    probably my last. I feel ripped off. Not only am I out the cost of the
    program, I'm out 9 DVD-R's. Very poorly written software.
     
  2. wdormann

    wdormann Registered Member

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    Ok, so you're using some other burning software to write some data to DVD, and you find that you can't read that data. What does this have to do with TrueImage?
     
  3. TheQuest

    TheQuest Registered Member

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    Hi, tony brown

    Read the posts about burning your Images from the HDD to DVD.

    Why waste DVD-R, use DVD+RW.

    Plus I agree with what wdormann said.

    By the way only Ti can read the data. [Image]

    Please read your PDF User's Guild and Acronis FAQ

    Take care,
    TheQuest :cool:
     
  4. tony brown

    tony brown Guest

    I format the disk using UDF packet writing. This allows my DVD-R to appear
    as a "drive" that can be written to. True Image does the writing to this "drive".
    True image is the program asking me to keep feeding disks and showing the results.

    At the very least the program shouldn't let me believe it was successful.
    You should be able to believe the results the program is conveying to you.
     
  5. TheQuest

    TheQuest Registered Member

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    Hi, tony brown
    What UDF packet write software are you using. [make sure the full disk is written to]

    Did you verify you Images after you Ti created them.

    My choice is to create an Image to 2HDD, then burn to a clean [unformatted disk] DVD+RW.

    Take Care,
    TheQuest :cool:
     
  6. LXC

    LXC Registered Member

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    FWIW I use USB/FireWire HD for backup. It is fast and works great.

    - LXC
     
  7. tony brown

    tony brown Guest

    I'm using Sonic DLA (drive letter access) for UDF writing.
    Immediately after True Images so-called "success",
    I tried to verify the image, but it didn't even recognize there
    was a disk in the drive.

    I have an external hard drive, and presently use an awesome
    backup program called "Fileback-PC" by Maxim software.

    The only thing Fileback-PC doesn't do is a "true image"
    (Windows locked files, etc.) With the low price incentive, I thought
    I'd try out true image.

    Perhaps it works on external drives, etc. but to me a program
    that handles someones "critical data", should be reliable on all
    devices it claims to support. If it takes a half hour to write to
    one DVD-R, what's a 1-second check in their software to
    validate something was actually written?

    Anyone can write a backup program, it's the restore that needs to
    work!
     
  8. TheQuest

    TheQuest Registered Member

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    Hi, tony brown

    Really? go do it.

    Has you can can not get this simple program to work using your state of the Art Packet writing software.



    Take Care,
    The Quest :cool:
     
  9. tony brown

    tony brown Guest

    What do you mean "really?"
    If your posting was an executable file, it would
    accomplish the same results as the True Image program.

    My point is that a backup program is useless without
    it's ability to actually restore something. Anyone can
    claim to backup something.....

    The proof is in actually accomplishing this.
     
  10. TheQuest

    TheQuest Registered Member

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    Hi, tony brown

    It mean what it say in answer to you statement.

    So go do it. [write a backup software program]

    As I said before.
    Look to your software :- Sonic MyDVD Suite

    Post from:- cdfreaks.com


    Take Care,
    TheQuest :cool:
     
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