I can't believe a company that writes backup software has such low quality. I write software for a living, and I define many bugs as sand and boulders. Sand is a problem, but you can still carry on and drive through. This product has boulders that should have been caught! Two cases in point. 1.) When I backup to DVD-R media the software doesn't even recognize the appropriate volume I'm using. It thinks I'm using CD-R's. 2.) I backed up 9 DVD-R's of my complete system. It didn't give any notification of problems. It kept asking me to put in another disk. The software claimed success, but when I was done, NONE of the disks could be read. When viewing them in Explorer, none could be read but the last one. Reliability? Data integrity? Look elsewhere. What good is a backup program that can't be restored? I've never had problems with my DVDs or burner, even if I did, True image should identify this. This was my version to try, and probably my last. I feel ripped off. Not only am I out the cost of the program, I'm out 9 DVD-R's. Very poorly written software.