Hi, yeah more problems i'm sorry to report Tried setting Heuristics in all positions & i still get the blank white screen when trying to take screenies ? Only if i disable FBSOL can i take them. When i go offline, or don't have a web page loaded whilst online, i am able to take them though without disabling ! Ideas ? Plus this. Canceled a scan & so i also prevented Prevx from connecting out through my FW as it wasn't required by me after all. A few seconds later i get a PG alert asking me to allow RAD to start Why would Prevx want to do that ?