This morning I checked the Notification Area (Windows 7) and noticed that the BFP icon was red. Hovering over it said, "Protection inactive." Clicked on it and all the tiles in the home screen were gray. Then clicked on Update and the program crashed. Went into Reliability Monitor and it turns out there was an apparently failed attempt to update BFP late last night: Within a couple of seconds of the crash that occurred after I clicked on Update, the red BFP icon disappeared from the Notification Area. Suggestions? P.S. BFP seems to have been uninstalled completely from my computer! There's no item for it in the Start Menu and it's nowhere to be seen in Programs and Features under Control Panel.